Government Quality Liaison

blueorigin; Town of Florida (NY); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Paid time off

Job summary

Blue Origin is seeking a Government Quality Liaison within the Quality Assurance organization to serve as the primary external-facing interface with government partners, translating complex requirements into internal directives and ensuring a seamless, single-point-of-contact experience.

You will manage external audits, present metrics to government stakeholders, and collaborate with internal teams to align quality strategies with customer expectations, including compliance with AS9100/ISO9001

Qualifications

• 7+ years of experience in quality engineering, quality management, or program management within a highly regulated industry.
• Proven track record of external-facing communication with government customers, defense agencies, or regulatory bodies.
• Familiarity with AS9100 or ISO9001 Quality Management System and/or related quality systems.
• Strong working knowledge of government quality and certification standards.
• Exceptional interpersonal and communication skills, with the ability to translate highly technical internal data into clear customer-facing narratives.
• Ability to earn trust and maintain positive, professional relationships.
• U.S. citizen or eligible to work in the United States.

Responsibilities

• Serve as the primary external-facing representative for the Quality Assurance organization, managing daily interactions, inquiries, and reviews with government partners and regulatory agencies.
• Lead customer quality reviews, host external audits, and present quality metrics, risk assessments, and certification milestones to government stakeholders.
• Act as the authoritative voice of the customer regarding quality expectations, ensuring standards are clearly understood and upheld.
• Interface daily with internal Quality Program Managers to aggregate data and align internal quality strategies with external expectations.
• Triage and distribute customer requirements, corrective actions, and quality inquiries to internal QPMs.
• Consolidate complex quality data into executive-level reports for external consumption.
• Collaborate with internal teams to resolve cross-program quality issues and ensure consistent application of standards.

Skills

Quality engineering

External-facing communication

AS9100 / ISO9001 familiarity

Government quality standards

Interpersonal communication

Cultural inclusion

US citizenship eligibility

Job description

Application close date:

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!

As part of a hardworking team of specialists, technicians, and engineers,

we areseekinga highly communicative and strategic Government Quality Liaison to serve as the primary quality interface between our organization and our government partners, including but not limited to National Security Space Launch (NSSL), the Defense Contract Management Agency (DCMA), and NASA.

Operating within our Quality Assurance organization, this role functions as the central "hub" in a hub-and-spoke model. While our internal Quality Program Managers (the spokes) drive quality execution and certification efforts for specific internal programs and systems, the Government Quality Liaison manages all external-facing communication, compliance reporting, and relationship management with government stakeholders. You will translate complex external requirements into actionable internal directives and ensure our government partners have a seamless, transparent, and single-point-of-contact experience.

Key Responsibilities

External Partner Management

• Serve as the primary external-facing representative for the Quality Assurance organization, managing daily interactions, inquiries, and reviews with government partners and regulatory agencies.
• Lead customer quality reviews, host external audits, and present quality metrics, risk assessments, and certification milestones to government stakeholders.
• Act as the authoritative voice of the customerregardingquality expectations, ensuring government standards are clearly understood and upheld.

Internal Program Coordination

• Interface daily with internal Quality Program Managers to aggregate data, assess program health, and align internal quality strategies with external customer expectations.
• Triage and distribute customer requirements, corrective actions, and quality inquiries to the appropriate internal QPMs.
• Consolidate complex quality data from multiple internal programs into cohesive, executive-level reports for external consumption.
• Collaborate with internal teams to resolve cross-program quality issues, ensuring consistent application of quality standards before presenting solutions to the customer.

Basic Qualifications

• 7+ years of experience in quality engineering, quality management, or program management within a highly regulated industry (aerospace, defense, or similar).
• Proventrack recordof direct, external-facing communication with government customers, defense agencies, or regulatory bodies.
• Familiarity with AS9100 or ISO9001 Quality Management System and/or related quality systems and programs.
• Strong working knowledge of government quality and certification standards.
• Exceptional interpersonal and communication skills, with the ability to translate highly technical internal data into clear customer-facing narratives.
• Ability to earn trust,maintainpositive and professional relationships, and contribute to a culture of inclusion.
• Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Preferred Qualifications

• Direct experience interfacing and building relationships with DCMA and NASA representatives.
• Experienceoperatingwithin a matrixed or hub-and-spoke organizational structure.
• Familiarity with complex certification efforts for aerospace systems.
• Strong conflict resolution and negotiation skills, capable of balancing internal operational constraints with strict customer requirements.

Culture Statement

Don’t meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Export Control Regulations

Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S.as a refugee or granted asylum.

Background Check

• Required for all positions: Blue’s Standard Background Check
• Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation
• Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.
• Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical

Benefits

• Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.
• Stock Options for all regular employees (working at least 20 hours/week)
• Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.
• Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details.

Equal Employment Opportunity

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on “Know Your Rights,” please see here.

Affirmative Action and Disability Accommodation

Applicants wishing to receive information on Blue Origin’s Affluent Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at [e-mail]. Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.

Culture Statement

Don’t meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Export Control Regulations

Applicants for employment at Blue Origin must