GOVERNMENT OPERATIONS CONSULTANT III OPS - 60933288

My Florida CFO; Tallahassee (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

Florida Department of Children and Families (DCF) seeks a Government Operations Consultant III OPS to provide expert HR guidance, oversee recruitment activities for the SAMH Facility Recruitment Team, and liaise between program offices and central Human Resources. The role emphasizes compliance, training, and continuous improvement in HR operations.

The ideal candidate will collaborate across sections, with a proactive approach, strong attention to detail, and ability to manage complex workflows

Qualifications

• Bachelor's degree preferred with four years HR-related experience
• Master's degree can substitute for one year of experience
• Two years of experience using Microsoft Office Suites
• Two years of experience writing formal business communications

Responsibilities

• Ensure hiring processes align with organizational priorities, regulatory requirements, and operational needs.
• Provide HR guidance to leadership and hiring specialists on policies and processes.
• Monitor HR activities to ensure timelines and compliance.
• Audit HR processes and prepare reports with findings and recommendations.
• Track HR metrics and develop SOPs and guidance documents.

Skills

HR policy guidance

Recruitment coordination

Training & coaching

Communication

Data analysis

Education

Bachelor's degree preferred

Master's degree substitute (1 year)

Tools

Microsoft Office Suites

SharePoint

Smartsheet

Job description

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GOVERNMENT OPERATIONS CONSULTANT III OPS - 60933288

Date: Oct 17, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:883932

Agency: Children and Families

Working Title: GOVERNMENT OPERATIONS CONSULTANT III OPS - 60933288

The Florida Department of Children and Families (DCF) isthe state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

This is a highly responsible and professional position serving as a Technical Advisor Monitoring (Government Operations Consultant III OPS) within the Business Operations unit. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

Specific Duties and Responsibilities include:

• The incumbent will ensure hiring processes align with organizational priorities, regulatory requirements, and operational needs. Through structured oversight and ongoing collaboration, this function helps safeguard workforce integrity and supports the mission of delivering effective mental health treatment services across the state.
• This position applies Human Resources’ Guiding Principles of Excellent service delivery and support to our customers; Enabling our employees to help the vulnerable; Empowering HR to be more innovative; Bringing organization and standardization to the entire Department. This is independent work in which the incumbent will be responsible for coordination of recruitment activities for SAMH Facility Recruitment Team. The incumbent will act as the HR liaison, facilitating, communicating and submitting documents/requests to HR. i.e, new hire packets, Request Personnel Actions, position descriptions, Classification Request Forms, etc.
• Provide technical assistance and guidance to leadership and hiring specialists regarding human resources policies, procedures, and processes to ensure compliance with federal, state, and departmental requirements. Serve as a liaison between program offices and central Human Resources to facilitate effective communication and timely resolution of HR-related issues. Provide training and ongoing support to managers and supervisors on HR policies, performance expectations, documentation standards, and employee relations matters.
• Monitor all SAMH human resources activities, including recruitment, hiring, onboarding, performance management, and separations, to ensure adherence to established timelines, policies, and best practices. Review personnel actions and related documentation for accuracy, completeness, and compliance with applicable laws, rules, and internal controls. Ensure timely completion of required actions, including performance evaluations, probationary reviews, and mandatory trainings, while maintaining strict confidentiality of personnel information in accordance with privacy and records retention requirements.
• Conduct regular audits and quality assurance reviews of HR processes and prepare written reports outlining findings, trends, and recommendations. Identify process gaps, areas of risk, and compliance concerns, and provide actionable recommendations for corrective action and continuous improvement.
• Track and analyze HR metrics, including time-to-fill, turnover, performance evaluations, and compliance deadlines, and provide summary reports to leadership to support informed decision-making. Develop, update, and maintain standard operating procedures (SOPs), guidance documents, and reference materials related to HR functions. Assist with special projects, policy implementation initiatives, and ongoing continuous improvement efforts related to human resources operations.
• Performs other related duties as required.

Knowledge, Skills and Abilities required for the position:

• Knowledge of the methods of data collection and analysis.
• Knowledge of basic management principles and practices.
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operational and management practices.
• Ability to organize data into logical format for presentation in reports, documents and other written materials.
• Ability to conduct fact-finding research.
• Ability to utilize problem-solving techniques.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Minimum Qualifications:

• A bachelor's degree from a college or university is preferred and four years of Human Resources or personnel related experience.
• A master's degree from a college or university can substitute for one year of the required experience.
• Professional experience as described above can substitute on a year-for-year basis for the preferred college education.
• Two years of experience using Microsoft Office Suites.
• Two years of experience writing formal business communications, including emails.
• Valid Driver’s License (Travel is required to attend off-site job fairs, interviews and meetings as needed).

Preference will be given to applicants who have:

• Currently employed in a Human Resources position with the State of Florida.
• Experience monitoring official documents for accuracy and completeness.
• Experience working in SharePoint.
• Experience working in Smartsheet.

Candidate Profile (application) Requirements:

Candidate Profile (application) must be complete in its entirety.

• Work History - entered with the most recent/current listed first:
• Any and all State of Florida jobs
• Any and all Florida University jobs
• All periods of employment
• Periods of unemployment
• Gaps 3 months or more*
• Education
• Include supervisor names and phone numbers including current place of employment.
• *Gaps 3 months or moremust be addressed– you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• If claiming Right to First Interview , candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions.

If you experience problems applying online, please call the People First Service Center at [phone].

Benefits of Working for the State of Florida:

• Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov .

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.