GOVERNMENT OPERATIONS CONSULTANT III OPS - 60933288

Socket.dev; Tallahassee (FL); On-site; USD 33,000 - 37,000; Full time

Job summary

Florida Department of Children and Families in Tallahassee seeks a Government Operations Consultant III OPS. This role handles HR liaison duties, recruitment coordination for the SAMH Facility Recruitment Team, and training for managers on HR policies.

The position emphasizes process audits, HR metrics, and adherence to timelines. It requires a bachelor's degree (master's optional) and travel for off-site events. Office presence in Tallahassee is required.

Qualifications

• Bachelor's degree preferred with four years of HR or personnel related experience.
• Master's degree can substitute for one year of the required experience.
• Two years of experience using Microsoft Office Suites.
• Two years of experience writing formal business communications, including emails.
• Valid Driver's Licence (Travel is required to attend off-site job fairs, interviews and meetings as needed).

Responsibilities

• Ensure hiring processes align with organizational priorities, regulatory requirements, and operational needs.
• Coordinate recruitment activities for SAMH Facility Recruitment Team as HR liaison.
• Provide HR policy guidance and training to managers and supervisors.
• Monitor HR activities to ensure timelines, policies and controls are followed.
• Audit HR processes and report findings with improvement recommendations.
• Track HR metrics and maintain SOPs and guidance materials.

Skills

Data analysis

Management basics

Communication

Organizational skills

Problem solving

Education

Bachelor's degree preferred

Master's degree substitute for 1 year

HR-related experience equivalency

Tools

Microsoft Office

SharePoint

Smartsheet

Job description

Working Title: GOVERNMENT OPERATIONS CONSULTANT III OPS - 60933288

Pay Plan: Temp

Salary: $24.00 - $27.00 per hour

The Florida Department of Children and Families (DCF) isthe state of Florida's social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency's mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE TALLAHASSEE OFFICE.

This is a highly responsible and professional position serving as a Technical Advisor Monitoring (Government Operations Consultant III OPS) within the Business Operations unit. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

Specific Duties and Responsibilities include:

• The incumbent will ensure hiring processes align with organizational priorities, regulatory requirements, and operational needs. Through structured oversight and ongoing collaboration, this function helps safeguard workforce integrity and supports the mission of delivering effective mental health treatment services across the state.
• This position applies Human Resources' Guiding Principles of Excellent service delivery and support to our customers; Enabling our employees to help the vulnerable; Empowering HR to be more innovative; Bringing organization and standardization to the entire Department. This is independent work in which the incumbent will be responsible for coordination of recruitment activities for SAMH Facility Recruitment Team. The incumbent will act as the HR liaison, facilitating, communicating and submitting documents/requests to HR. i.e, new hire packets, Request Personnel Actions, position descriptions, Classification Request Forms, etc.
• Provide technical assistance and guidance to leadership and hiring specialists regarding human resources policies, procedures, and processes to ensure compliance with federal, state, and departmental requirements. Serve as a liaison between program offices and central Human Resources to facilitate effective communication and timely resolution of HR-related issues. Provide training and ongoing support to managers and supervisors on HR policies, performance expectations, documentation standards, and employee relations matters.
• Monitor all SAMH human resources activities, including recruitment, hiring, onboarding, performance management, and separations, to ensure adherence to established timelines, policies, and best practices. Review personnel actions and related documentation for accuracy, completeness, and compliance with applicable laws, rules, and internal controls. Ensure timely completion of required actions, including performance evaluations, probationary reviews, and mandatory trainings, while maintaining strict confidentiality of personnel information in accordance with privacy and records retention requirements.
• Conduct regular audits and quality assurance reviews of HR processes and prepare written reports outlining findings, trends, and recommendations. Identify process gaps, areas of risk, and compliance concerns, and provide actionable recommendations for corrective action and continuous improvement.
• Track and analyze HR metrics, including time-to-fill, turnover, performance evaluations, and compliance deadlines, and provide summary reports to leadership to support informed decision-making. Develop, update, and maintain standard operating procedures (SOPs), guidance documents, and reference materials related to HR functions. Assist with special projects, policy implementation initiatives, and ongoing continuous improvement efforts related to human resources operations.
• Performs other related duties as required.

Knowledge, Skills and Abilities required for the position:

• Knowledge of the methods of data collection and analysis.
• Knowledge of basic management principles and practices.
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operational and management practices.
• Ability to organize data into logical format for presentation in reports, documents and other written materials.
• Ability to conduct fact-finding research.
• Ability to utilize problem-solving techniques.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Minimum Qualifications:

• A bachelor's degree from a college or university is preferred and four years of Human Resources or personnel related experience.
• A master's degree from a college or university can substitute for one year of the required experience.
• Professional experience as described above can substitute on a year-for-year basis for the preferred college education.
• Two years of experience using Microsoft Office Suites.
• Two years of experience writing formal business communications, including emails.
• Valid Driver's License (Travel is required to attend off-site job fairs, interviews and meetings as needed).

Preference will be given to applicants who have:

• Currently employed in a Human Resources position with the State of Florida.
• Experience monitoring official documents for accuracy and completeness.
• Experience working in SharePoint.
• Experience working in Smartsheet.

Candidate Profile (application) Requirements:

Candidate Profile (application) must be complete in its entirety.

• Work History - entered with the most recent/current listed first:
  • Any and all State of Florida jobs
  • Any and all Florida University jobs
  • All periods of employment
  • Periods of unemployment
  • G