Government and Infrastructure - Business Transformation - Technical Writer - Staff

Ernst & Young Oman; Sacramento (CA); On-site; USD 70,000 - 115,000; Full time

Job summary

EY US seeks a staff technical writer within Government and Infrastructure Transformation Execution to deliver polished documentation for federal and state programs.

You will collaborate with cross‑functional teams, draft SOPs and briefing decks, and ensure compliance with DHS formatting standards and rigorous version control.

The role requires a bachelor’s degree and at least two years of consulting or equivalent experience, with travel as needed.

Qualifications

• A bachelor’s degree in finance, accounting, engineering or related business field, plus at least two years of consulting or relevant industry experience.
• At least one year of experience leading engagement teams.
• Knowledge in process improvement, stakeholder engagement support, performance management, metrics development.
• Demonstrated ability to identify team and client needs, work independently, manage shifting priorities, coach juniors, attention to detail, analytical skills.
• Experience with PM software such as Microsoft Project or Oracle Primavera; Microsoft SharePoint.
• Must be able to obtain and maintain a Secret clearance or higher.
• Ability and willingness to travel; ~30% federal, ~80% for state/local/education.

Responsibilities

• Contributing to and leading collaborative teams across dynamic client engagements.
• Collecting and analyzing data to recommend organizational, process and technology improvements.
• Delivering high-quality program management and documentation support to government clients.
• Building trusted relationships and collaborating effectively across client, stakeholder and EY teams.
• Communicating the value of and supporting implementation of EY US portfolio, program and project management methodologies.
• Coaching and developing professionals while supporting broader talent and competency initiatives.
• Drafting, editing and formatting policies, directives, SOPs and implementation guidance.
• Developing briefing decks, talking points and executive correspondence for leadership review.
• Preparing issue papers, decision memoranda and white papers to support division objectives.
• Managing complex, cross-branch reviews; reconciling feedback; and incorporating comments.
• Maintaining templates, version control and consistent formatting standards.
• Creating process documentation and operational workflow diagrams.
• Supporting audit responses, official data calls and After Action Reports (AARs).
• Ensuring all deliverables comply with Department of Homeland Security (DHS) writing and formatting standards.
• Supporting communications and strategic messaging for Trusted Workforce 2.0 and other division initiatives.

Skills

Program management

Documentation

Client engagement

Data analysis

Coaching

Education

Bachelor's degree in finance/accounting/engineering/related business field

Tools

Microsoft Project

Oracle Primavera

Microsoft SharePoint

Job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Government and Infrastructure – Business Consulting – Business Transformation - Transformation Execution – Staff (technical writer)

The opportunity

Ernst & Young LLP’s Government and Infrastructure (G&I) practice provides consulting and audit services that help federal, state, local and education clients turn strategy into measurable results. Our diverse, high-performing teams combine deep operational experience with innovative thinking to help government agencies strengthen public safety, improve healthcare, deliver essential services and achieve their missions. Join us in building a better working world.

EY US is seeking professionals who want to help government agencies manage programs and projects more effectively. If you are ready to make an impact on how government delivers services, join our Transformation Execution Team.

Your key responsibilities

As a member of our Transformation Execution Team, you will help government clients strengthen program management across integration, scope, schedule, cost, quality, resources, communications, risk, procurement and stakeholder engagement. Serving as the client’s documentation expert, you will deliver polished, review-ready products that advance division priorities and strategic initiatives. You will collaborate with multidisciplinary teams and have access to robust PM training and in-house leadership. Key responsibilities include:

• Contributing to and leading collaborative teams across dynamic client engagements
• Collecting and analyzing data independently and collaboratively to recommend organizational, process and technology improvements
• Delivering high-quality program management and documentation support to government clients
• Building trusted relationships and collaborating effectively across client, stakeholder and EY teams
• Communicating the value of and supporting implementation of EY US portfolio, program and project management methodologies
• Coaching and developing professionals while supporting broader talent and competency initiatives
• Drafting, editing and formatting policies, directives, Standard Operating Procedures (SOPs) and implementation guidance
• Developing briefing decks, talking points and executive correspondence for leadership review
• Preparing issue papers, decision memoranda and white papers to support division objectives
• Managing complex, cross-branch reviews; reconciling feedback; and incorporating comments
• Maintaining templates, rigorous version control and consistent formatting standards
• Creating process documentation and operational workflow diagrams
• Supporting audit responses, official data calls and After Action Reports (AARs)
• Ensuring all deliverables comply with Department of Homeland Security (DHS) writing and formatting standards
• Supporting communications and strategic messaging for Trusted Workforce 2.0 and other division initiatives

Skills and attributes for success

• Understanding client cultures and operations to inform key decisions
• Applying industry trends and leading practices to generate client insights and identify business development opportunities

To qualify for the role, you must have:

• A bachelor’s degree from an accredited college or university in finance, accounting, engineering or a related businessfield, plus at least two years of consulting or relevant industry experience
• At least one year of experience leading engagement teams
• Knowledge and experience in the following areas:
• Process improvement
• Stakeholder and customer engagement support
• Performance management, measurement and metrics development
• Demonstrated experience in:
• Proactively identifying team and client needs
• Working independently with minimal supervision
• Managing shifting priorities and evolving client needs
• Coaching or developing junior team members
• Demonstrating strong attention to detail and a commitment to excellence
• Applying analytical and problem-solving skills
• Experience with one or more PM software packages, such as Microsoft Project or Oracle Primavera
• Experience with Microsoft SharePoint
• Must be able to obtain and maintain a Secret clearance or higher.
• Willingness and ability to travel based on client and project needs—approximately 30% for federal roles and 80% for state, local and education roles

Ideally, you’ll also have:

• Prior experience serving government clients within a Big Four firm, global consulting organization or government-focused organization

What we look for

Top performers have delivered project planning services for small to midsize projects and can manage complex documentation requirements in dynamic client environments.

What we offer you

At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is:
• New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $83,500 to $125,300
• Bay Area California offices – $87,100 to $130,600
• All other offices locations in the US, including Sacramento – $69,700 to $114,800
• Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [e-mail] .