Gourmet Beer, Wine, Cheese & Chocolate Specialist

Whole Foods Market; Overland Park (KS); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness programs

Team member perks

Job summary

Whole Foods Market in Overland Park, KS seeks a dedicated Team Member to maintain the Specialty floor, engage customers, and support the regional Specialty vision. The role emphasizes friendly, knowledgeable service, adherence to health and safety standards, and proactive selling across shifts.

No prior retail experience is required, with emphasis on teamwork, organization, and quality standards. Flexible schedule availability is valued in a fast-paced environment.

Qualifications

• Ability to learn basic knowledge of all products carried in department.
• Ability to visually examine products for quality and freshness.
• Ability to sell proactively.
• Strong communication skills and willingness to work as part of a team.
• Strong attention to detail.
• Ability to meet customer service expectations and standards.
• Ability to follow directions and procedures; effective time management and organization.

Responsibilities

• Surprises and delights customers with consistent and delicious food.
• Engages in positive and proactive selling.
• Ensures a fresh and appealing display by keeping cases and shelves clean and well-stocked.
• Checks product to ensure it meets WFM quality standards.
• Monitors spoilage and supply waste to minimize impact on department expenses.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Maintains back stock in good order.
• Accesses information about market conditions and communicates to customers.
• Ensures temperature, sanitation and sweep logs are completed.
• Provides excellent customer service and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through proper prep, storage, rotation, stocking, and merchandising.

Skills

Product knowledge

Customer service

Teamwork

Communication

Attention to detail

Suggestive selling

Time management

Job description

Whole Foods Market in Overland Park, KS seeks a dedicated Team Member to maintain the Specialty floor, engage customers, and support the regional Specialty vision. The role emphasizes friendly, knowledgeable service, adherence to health and safety standards, and proactive selling across shifts.

No prior retail experience is required, with emphasis on teamwork, organization, and quality standards. Flexible schedule availability is valued in a fast-paced environment.