Golff Course Player Assistant

Oki Golf; Newcastle (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Golf benefits for free play

50% discount on shift meals

25% discount for you and up to fourgu

Flexible work environment

401K with company match

Team Member Referral Program

Job summary

Washington National Golf Club in Newcastle, WA seeks an on-course Player Assistant to monitor pace of play and assist groups behind schedule with a positive service approach. You’ll act as an ambassador, engaging guests and upholding etiquette while communicating with your team throughout the day.

The role requires strong guest service experience, the ability to handle pressure, and a proactive mindset. Weekend shifts, uniform compliance, and overtime eligibility are part of the job at Oki Golf.

Qualifications

• Monitor pace of play without being intrusive.
• Deliver messages tactfully under pressure.
• Balance multiple priorities with focus and poise.
• Engage guests with a service mindset and initiative.
• Think and act to resolve guest concerns using sound judgment.
• Adapt to a fast-paced environment with continuous improvement.
• Meet basic education requirements and respond to inquiries.
• Understand golf rules and etiquette.

Responsibilities

• Explain course etiquette and pace of play to guests.
• Initiate contact with on-course guests and welcome them.
• Communicate key information to teammates and supervisors.
• Provide on-course assistance and recommend additional items.
• Maintain a neat appearance and uniform compliance.
• Maintain knowledge of daily events, hours, and FAQs.
• Assist in keeping the course and surroundings clean.
• Support special events and seasonal tasks as assigned.

Skills

Pace monitoring

Guest service

Communication

Proactive service

Education

High school diploma or GED

Job description

15500 Six Penny Ln, Newcastle, WA 98059, USA

Job Description

Posted Monday, May 4, 2026 at 10:00 AM

As a member of the Player Assistant Team at Washington National Golf Club, you are responsible for monitoring the pace of play of guests along the golf course using a prescribed format of recordkeeping. You are responsible to assist groups that have fallen behind the pace of play using a positive service approach, and you are responsible for being an ambassador of the golf course, engaging in appropriate dialogue with guests regardless of their pace.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The Player Assistant professional provides service by explaining the course etiquette regarding the pace of play. Exceptional service in the following positions:

• Initiate contact with guests while on course and explain their position relative to other groups and the preferred pace of play.
• Must be proactive in anticipating the guest’s needs and engaging in the commiserate level of guest interaction.
• Always yield to the guest.
• Must effectively communicate all pertinent information amongst his/her team members and supervisory staff regarding daily operations.
• Initiate contact with guests within 15 feet, with a sincere welcome. At the conclusion of the guest’s visit, offer a genuine thank you and an invitation to return.
• Able to tactfully perform 1st tee welcome script provided by the company.
• Must uphold a clean and orderly appearance and be dressed in uniform at the start of each shift.
• Assist in maintaining a clean environment including picking up trash in visible areas and eliminating clutter.
• Maintain knowledge of daily events, FAQ sheet, hours of operation, pace of play, and group event details.
• Suggestive selling at every opportunity by informing guests of additional items available for purchase and your personal recommendations.
• Other tasks as assigned.

QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE:

• Exceptional ability to monitor the pace of play on the golf course without appearing intrusive or "marshaling".
• Previous guest service experience where delivering a difficult message was required.
• Ability to work well under pressure and balance multiple priorities and assignments.
• Must be highly service focused with a desire to engage with guests.
• Demonstrated initiative – the ability to think, work, and make decisions to solve guest concerns based on sound judgment.
• Must be comfortable working in a fast-paced environment where continuous improvement is expected.
• Must be able to consistently achieve high work standards, attention to detail, accuracy, and timeliness are a must.
  High school diploma or G.E.D. or two years experience in a similar customer service environment.
• Ability to respond to common inquiries or complaints from guests, team members, or supervisory personnel.
• Good understanding of the game of golf as well as golf etiquette.
  Ability to define problems, collect data, establish facts, and draw valid conclusions as to course of action.

WORK ENVIRONMENT:

The work environment characteristics described here represent those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this position, the team member must:

• Lift, reach, bend, twist, push, pull, squat, grasp and use arm-hand coordination on a consistent basis
• Have the ability to lift 50 pounds occasionally.
• Be able to work weekends and holidays, mornings and evenings as business demands.
• Must be able to stand for up to four hours.

COMPENSATION DETAILS:

• Offered rate of pay range: $20.82 - $20.82 per hour
• Eligible for overtime

BENEFITS AND PERKS:

Oki Golf offers an impressive collection of benefits! Some benefits include:

ALL TEAM MEMBERS:

• Golf benefits for free play, guest passes, and visits to all 8 Oki courses.
• 50% discount on shift meals
• 25% discount for you and up to four guests (not including alcoholic beverages)
• Flexible work environment
• 401K with company match
• Team Member Referral Program participation and more!

FULL-TIME TEAM MEMBERS:

• FSA options
• Company-paid life insurance and long-term disability
• Paid vacation
• Holiday pay

Visit okigolf.com/careers/ to view more information about Oki Golf's history, company culture, and commitment to diversity.

FOR SEASONAL TEAM MEMBERS:

Seasonalteam members are hired for the summer season, and work fluctuating amounts of hours per week, including occasional overtime. Hours are not guaranteed, and hours worked during the summer (busy season) are not an indication of hours available year-round.

Seasonal employment is temporary work; therefore, terminated at the end of the busy season. Team Members in good standing are encouraged to return the following year or apply for a year-round position if available.

Washington National Golf Club

Designed by award-winning architect John Fought, Washington National Golf Club is the proud home to the University of Washington’s Men’s and Women’s golf teams. The focus of the Home of the Huskies is the golf experience and the world-class course, comprehensive practice facility, and exceptional service make Washington National a popular destination for tournaments, group outings, and recreational golfers. The golf club offers a wide variety of options for job seekers including golf, restaurant, banquet, turf, and administrative positions.

15500 Six Penny Ln, Newcastle, WA 98059, USA