Golf Shop Retail Assistant

City of Lincoln; Phoenix (AZ); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Complimentary Lunch

Discounts around the Club

Job summary

Arizona Country Club is seeking a Golf Shop Retail Assistant to join our team, working part time in our Golf/Lifestyle Shop. You will assist members and guests with merchandise, provide friendly service, and help with special orders in a fast-paced, private club environment.

The ideal candidate has 2–3 years of customer service experience, a high school diploma, and strong communication skills. A familiarity with golf is a plus; ability to lift and stand for long periods is expected.

Qualifications

• High school diploma or GED required; college preferred.
• 2-3 years of customer service experience required.
• Strong interpersonal and communication skills.

Responsibilities

• Promote retail sales with excellent customer service.
• Assist members and guests with merchandise and special orders.
• Maintain neat, organized shop presentation.
• Record daily sales and alert manager to re-orders.
• Open and close duties; prepare shop for next day.
• Other duties as assigned.

Skills

Customer service

Communication

Telephone etiquette

Education

High school diploma or GED

Tools

POS basics

Job description

• Employee Type Part Time Non-Exempt
• Manage Others No

Become part of our family and join our team!

Arizona Country Club is currently accepting resumes for

Golf Shop Retail Assistant

Who are you?

Do you have the will to provide exceptional service in every member/guest interaction? Do you thrive in a fast-paced environment? Are ready to join the team at an exclusive, award-winning Country Club to showcase your skills and talents?

If this is a little bit of what describes you, we would love to have you consider joining the Arizona Country Club family!

Overview

For over 70 years, the Arizona casual lifestyle has been the essence of our culture and families are at the heart of what we do best. Consistently Ranked the #1 Family Club in the state, you can truly do it all at Arizona Country Club. Members enjoy the comforts and beauty of our newly renovated 88,700 square foot award winning clubhouse and are invigorated with sport, fitness, dining and a warm hospitality from the staff and fellow members. Besides having extraordinary facilities, we accomplish this by having staff members who provide exceptional service.

Position Summary

This position is responsible for primarily assisting members and guests with retail selections in our Golf/Lifestyle Shop while also assisting with fundamental golf operations. The ideal candidate will have a familiarity with the game of golf and a true passion for providing a high level of personalized customer service to build ongoing relationships with our members and guests.

Duties and Responsibilities

• Promote retail sales by providing excellent customer service
• Assess member and guest needs and provide assistance and information with special order requests, product information, price, etc.
• Track and maintain data on member preferences for future purchases
• Track and provide timely updates to members and guests with special request items, anticipated delivery dates, etc.
• Ensure the shop is maintained in a neat and orderly manner. Stock shelves, counters, and tables with merchandise in a visually pleasing manner to promote sales.
• Maintain proper and accurate record of daily sales, and communicate merchandise re-order/special requests to the manager as applicable
• Follow opening and closing duties specifically as outlined, and ensure the shop is in “ready” mode for the next business day
• Other duties as assigned

Education & Experience

High school graduate or GED equivalent required; College preferred. 2-3 years of experience in the customer service industry is required.

Knowledge, Skills, & Abilities

Able to interact successfully with a variety of people in person and on the telephone. Excellent oral communication skills as well as understanding written communication in work-related documents. Must be confident of skills and have the ability to make sound, independent decisions when appropriate; have the willingness to adjust to and conform to varying schedules; have excellent communication skills; and be able to get along well with others.

Work Environment & Physical Demands

Must be able to stand for extended periods of time while monitoring the sales floor and assisting customers, and have good communication skills (i.e., communicate clearly and effectively in both written and spoken English). Must be able to lift and move materials weighing up to 75 pounds – maintaining the sales floor requires stooping as well as carrying and/or lifting materials. Must be able to indoors in a temperature-controlled setting. Must be able to work closely with the public. Must be able to see and work with other employees and work in open areas.

Our Culture and Mission Statement

Arizona Country Club inspires families and friends to reconnect, have fun and create lasting memories inside a best-in-class private member owned club, rich in its golf history and family tradition. We accomplish this by having extraordinary facilities, offering a variety of events and programs throughout the year and Staff Members providing exceptional service. Our Staff Members have a unique opportunity to help enhance the lives of our Membership daily. Arizona Country Club values its Staff Members and considers them as one of the most important assets of our Club. We believe in providing personal growth opportunities and promoting within the Club.

Perks

• Complimentary Lunch
• Discounts around the Club

Are you ready to Join Our Team?

Please contact Nigel Spence, Director of Golf with any questions.