Golf Shop Attendant

Yorktown Golf Course; Shiloh (IL); On-site; USD 20,664 - 23,419; Part time

Benefits offered by this job

Pay: $15-$17 per hour

Professional Development: Mentorship from PGA Professionals

Complimentary Meals: One meal per shift + 50% discount

Golf Privileges: Access during off-peak hours

Uniform Program: Staff apparel provided

Flexible Scheduling: Supports work-life balance

Job summary

Yorktown Golf Course in Shiloh, Illinois, is seeking a motivated Golf Shop Attendant to oversee daily golf operations and manage the outside services team. This role requires strong leadership, exceptional customer service, and the ability to handle financial operations effectively. Ideal candidates must have a passion for golf, experience in a fast-paced environment, and be willing to work flexible hours including weekends. Competitive pay, professional development opportunities, and golf privileges included.

Qualifications

• Proven ability to lead, train, and motivate a team, particularly outside services staff.
• Strong commitment to hospitality and exceptional customer service.
• Excellent communication, organization, and problem-solving skills.
• Ability to work a flexible schedule, including weekends and holidays.
• Must be 21 years of age or older.

Responsibilities

• Oversee all Golf Shop activities, including tee sheet management and check-in.
• Deliver high level of hospitality and effectively resolve guest concerns.
• Supervise, train, and support the outside services team.
• Manage and reconcile daily POS transactions and cash deposits.
• Assist with planning and execution of tournaments and leagues.
• Maintain a clean and organized Golf Shop.

Skills

Leadership and team motivation

Customer service excellence

Communication skills

Organization skills

Problem-solving skills

Familiarity with POS systems

Knowledge of golf operations

Job description

About Us

Yorktown Golf Course, proudly owned by the Village of Shiloh and managed by Walters Golf Management, is built on a “Commitment to Excellence” and a strong “Culture of Growth.” As a valued community asset, Yorktown is known for outstanding course conditions, a welcoming atmosphere, and a team dedicated to delivering a premier golf experience for every guest.

Position Overview

We are seeking an experienced, motivated, and highly organized Golf Shop Attendant to help lead daily golf operations and oversee the outside services team.

This is a key leadership position responsible for delivering an exceptional guest experience, maintaining efficient operations, and supporting all golf-related programming. The ideal candidate is service-driven, detail-oriented, and comfortable managing both people and processes in a fast-paced environment.

Experience & Requirements

• Proven ability to lead, train, and motivate a team—particularly outside services staff
• Strong commitment to hospitality and exceptional customer service
• Excellent communication, organization, and problem-solving skills
• Experience with POS systems, cash handling, and daily financial reporting
• Working knowledge of golf operations and a passion for the game
• Ability to work a flexible schedule, including weekends and holidays
• Must be 21 years of age or older

Essential Responsibilities

Guest Service & Daily Operations

• Oversee all Golf Shop activities, including tee sheet management, check-in, and pace-of-play support
• Deliver a high level of hospitality and effectively resolve guest concerns

Team Leadership

• Supervise, train, and support the outside services team
• Set daily expectations and ensure consistent service standards are met

Financial Operations

• Manage and reconcile daily POS transactions, cash deposits, and sales reporting
• Support budget awareness and cost-control initiatives

Tournaments & Leagues

• Assist with the planning, setup, execution, and scoring of tournaments and leagues
• Ensure a professional, organized experience for all participants

Facility Readiness

• Maintain a clean, organized Golf Shop and staging areas
• Oversee golf cart fleet readiness and practice facility presentation in partnership with outside services

Benefits

• Pay: $15-$17 per hour
• Professional Development: Mentorship from PGA Professionals and Walters Golf Management leadership
• Complimentary Meals: One meal per shift + 50% discount on additional food
• Golf Privileges: Access to the course and practice facilities during off-peak hours
• Uniform Program: Staff apparel provided
• Flexible Scheduling: Designed to support work-life balance during the golf season