Golf Shop Attendant

St Ives Country Club; Johns Creek (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

St Ives Country Club in Johns Creek, GA is seeking a Golf Shop Attendant to support daily Golf Operations. You will assist with member check-in, tee-time bookings, and merchandise sales while maintaining a clean, well-stocked shop and a professional image.

As part of the Golf Operations team you will work closely with the Head Golf Professional to ensure smooth daily operations in a fast-paced environment and provide excellent customer service to Members and Guests.

Qualifications

• Proficiency in MS Word and Excel is required.
• Strong customer-service orientation and professional image.
• Excellent interpersonal and communication skills.
• Self-motivation and ability to work in a fast-paced environment.
• Knowledge of golf is a plus.

Responsibilities

• Assist Members and Guests with check-in and tee-time bookings.
• Handle POS transactions for merchandise and tee sheet billing.
• Maintain cleanliness and presentation of the Golf Shop.
• Greet Members and Guests in a friendly, professional manner.
• Coordinate with Head Golf Professional and staff on daily tasks.
• Communicate course updates to outside service attendants.

Skills

Customer service

Interpersonal skills

Communication

Self-motivation

Tools

Microsoft Word

Excel

Job description

JOB TITLE: Golf Shop Attendant

DEPARTMENT: Golf Operations

REPORTS TO: Head Golf Professional

JOB SUMMARY:

The Golf Shop Attendant is responsible for facilitating standard inside operating procedures of the Golf Shop. This specifically relates to Member/Guest check in, Golf Shop Cleanliness, and assisting the Golf Professional Staff with daily responsibilities.

ESSENTIAL RESPONSIBILITIES:

• Work closely with the Head Golf Professional and Professional Staff to complete daily tasks.
• Meet and greet all Members and Guests in a friendly, professional manner.
• Answer phones and assist Members and Guests with booking tee times and general questions.
• Responsible for POS transactions between merchandise sales and tee sheet billing.
• Ensure cleanliness of Golf Shop and that merchandise is stocked in a presentable way.
• Communicate to outside service attendants regarding any changes to the tee sheet or course updates.
• Perform related duties as assigned by the Head Golf Professional.

WORK ENVIRONMENT:

• Ability to stand for extended periods of time
• Often required to walk, stoop, kneel or crouch
• Ability to lift boxes and/or objects up to 25 pounds
• Ability to work in fast-paced environment

REQUIRED QUALIFICATIONS:

• Proficient in Microsoft Word & Excel
• Knowledge of the general game of golf preferred
• Present a positive, professional image
• Self motivated and customer service oriented
• Strong interpersonal and communication skills