Golf Services & Guest Concierge

Pinehurst; Pinehurst (NC); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Pinehurst is seeking a friendly, service-oriented staff member to greet guests, direct them to amenities, and assist with golf bag handling and related tasks.

The role includes loading/unloading golf bags, transporting equipment, and supporting golf professionals during events and outings. A valid driver’s license and ability to work outdoors are required.

Qualifications

• High school diploma or GED required as minimum qualification.
• Must be able to greet guests warmly and assist with directions.
• Must be able to lift and transport golf bags and equipment.

Responsibilities

• Greet and direct guests and members to resort amenities.
• Retrieve and load golf bags for play.
• Clean clubs and transport to storage area after play.
• Maintain a visible presence at bag drop.
• Assist Golf Professionals with staging for corporate group outings.
• Assist guests with transportation needs.
• Unload and load guests/members golf bags and shoes.
• Transport bags to and from Club Storage and event staging area.
• Inspect and maintain a clean and organized work area.
• Set up and break down driving range.

Skills

Guest service

Team player

Defensive driving

Education

High School Diploma or GED

Job description

Job Description

Posted Monday, August 10, 2026 at 4:00 AM

CULTURE:

Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

SUMMARY

The primary purpose of this position is to greet and direct guests to resort amenities and with loading and unloading their golf bags.

EDUCATION and/or EXPERIENCE

High School Diploma or General Education Diploma (GED) as a minimum. Students currently enrolled in High School who are working part time while attending school are an exception.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• This position involves driving a company vehicle and/or company insured vehicle. A valid driver’s license is required, along with successful completion of a pre-employment Motor Vehicle Report (MVR) and annual MVRs, according to company guidelines. Follow safe, defensive driving practices at all times, obey all traffic laws, regulations, signals and markings, use a seat belt, and follow Company policies and procedures, including the Substance Abuse Policy. Never drive while under the influence of drugs, alcohol or medications that may impair your ability to operate a vehicle safely, report any accidents immediately and cooperate fully with insurance claims investigations.
• Greet and direct guests and members to resort amenities.
• Retrieve and load golf bags for play.
• Clean clubs and transport clubs to storage area upon completion of play.
• Maintain a visible presence at bag drop
• Assigned cleaning duties.
• Assist Golf Professionals with staging for corporate group outings.
• Assist guests with transportation needs.
• Unload and load guests/members golf bags and shoes.
• Assist with directions upon departure.
• Transport bags to and from Club Storage and special event staging area.
• Inspect and maintain a clean and organized work area.
• Set up and break down driving range.
• Pick driving range.
• Detail and perform routine maintenance on golf carts
• Wash range balls.
• Cross train in other areas when requested by supervisor.
• Must be trained and certified in CPR and AED on a bi- yearly basis. Training will be provided by the Resort.
• Must be aware of surroundings with an understanding of a golf environment. Must have the ability to see and react to the surroundings including errant golf balls and must understand and follow proper golf etiquette while completing tasks.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must be able to endure extended periods of time of standing and walking. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include distance vision, color vision, peripheral vision, and depth perception.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme heat and moving mechanical parts. The noise level in the work environment is usually moderate.

Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.