Golf Outside Service Staff

Cape Fear Country Club Inc; Wilmington (NC); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Discounted meals

Uniform allowance

Paid time off

Insurance

401(k) retirement plan

Job summary

Cape Fear Country Club in Wilmington, NC is seeking an attentive team member to provide bag, cart, and range services to members and guests. You will help interpret golf policies, prepare equipment for daily play, and maintain clean, organized work areas.

The role requires reliable, professional service and strong communication skills. Weekend and holiday availability is expected to support high-traffic days at the club.

Qualifications

• Reliable and professional with strong communication skills.
• Ability to work in a team and provide excellent service.
• Willingness to work weekends and holidays.

Responsibilities

• Provide bag, cart, and range services to members and guests.
• Assist Members/Guests with golf policies and requests.
• Move carts from storage to staging area and prepare for daily play.
• Maintain cleanliness and order in bag storage and staging areas.
• Operate a golf ball picker and wash range balls daily.
• Perform starter/ranger duties as needed to track players and carts.
• Attend mandatory staff meetings.
• Lift at least 20 lbs and work on weekends/holidays.

Skills

Reliability

Teamwork

Communication

Customer service

Job description

Summary (Essential Functions): Ensure the highest standard of service is upheld while maintaining a clean, organized, and efficient work area. Create an experience so members and guests feel at ease and enjoy their entire day. Provide bag, cart, and range services to members and guests.

Details:

• Assist Members and Guests with interpretation of Golf Policies and Procedures and any other requests
• Bring carts from cart storage facility to cart staging area outside golf shop. Ensuring it is stocked with the necessary supplies needed for the day
• Check carts for tire pressure, brake operation, and other safety concerns
• Clean clubs of members and guests and return to bag storage; advise Golf Shop of lost and found clubs
• Load bags from bag storage room onto riding carts or push carts
• Maintain a clean staging area for carts; maintain cleanliness and order of bag storage room
• Operate Golf Ball Picker on the driving range to retrieve balls; wash range balls daily while cleaning and maintaining the ball washer
• Perform Starter and/or Ranger duties as needed to keep record of the days players, who took carts, and who went to the driving range
• Prepare carts, pushcarts, bag storage, range, and other areas for daily play
• Remove bags from carts and return to the owner or their assigned rack in bag storage room
• Return carts to cart storage facility; restock clean towels, sharpened pencils, clean score cards
• Remove trash like tees, drink cans, etc.; check carts for abuse; thoroughly wash cart with pressure washer; park cart in its designated spot and connect charger cable
• Transport range balls to the front, back, and side range; fill appropriate containers
• Clear chipping green, put sand in exposed divots, and assist members and guests at the range
• Uphold highest standard of overall presentation of Golf operations
• Attend mandatory Staff Meetings as scheduled for department and Club as a whole
• Perform other appropriate tasks as assigned by Golf Professionals and/or the Director of Golf
• Must be physically able to lift at least 20 lbs.
• Must be willing/able to work on weekends and Holidays

Qualifications: Qualified candidates will be reliable, professional, and able to successfully work in a team environment. Candidates will have effective listening and communication skills and a strong desire to provide excellent service. All candidates will work to ensure the fulfillment of the Club's mission to provide a warm and friendly environment for our members and guests, through commitment and dedication with a personal touch.

Salary & Benefits: Competitive benefits for eligible employees include limited golf privileges, discounted meals during shifts, uniform allowance, paid time off, insurance, and 401(k) retirement plan after term of service requirements have been fulfilled.

Cape Fear Country Club participates in "for cause" substance abuse testing only. It is not a pre-screening requirement.