Golf Gear Guide & Customer Champion

DICK'S Sporting Goods; Madison (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

DICK’S Sporting Goods in Madison, WI is seeking a Teammate – Golf to deliver personalized service, share product knowledge, and connect with athletes on and off the course.

You will greet customers, help them find equipment, and contribute to an inclusive store environment, while upholding merchandising standards and promoting store programs.

This role emphasizes coachability, accountability, collaboration, and trustworthiness, with opportunities to grow within a team that supports athletes.

Qualifications

• High School Diploma or Equivalent.

Responsibilities

• Greet everyone (Teammates and Athletes) and proactively approach athletes to understand their needs and support their shopping experience by providing helpful, accurate product knowledge and customer service.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws and guidelines of external governing entities, including those of the Federal ATF.
• Create an inclusive store environment where everyone (Teammates & Athletes) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store. Performs other tasks as assigned.

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods in Madison, WI is seeking a Teammate – Golf to deliver personalized service, share product knowledge, and connect with athletes on and off the course.

You will greet customers, help them find equipment, and contribute to an inclusive store environment, while upholding merchandising standards and promoting store programs.

This role emphasizes coachability, accountability, collaboration, and trustworthiness, with opportunities to grow within a team that supports athletes.