Golf Course Cart Attendant

The Maryland-National Capital Park and Planning Commission - PGC Parks and Recreation; Fort Washington (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

The Maryland-National Capital Park and Planning Commission's Henson Creek Golf Course in Fort Washington, MD seeks a Golf Cart Attendant to support daily cart operations and guest service.

Responsibilities include cart maintenance, customer assistance, safety compliance, and collaboration with Pro Shop and maintenance staff to ensure a professional, welcoming experience for all visitors.

Qualifications

• Experience interacting with the public.
• Demonstrated ability to provide courteous, professional service.

Responsibilities

• Maintain golf cart fleet: clean, charged, and ready for play.
• Assist golfers with loading/unloading bags and provide course information.

Skills

Customer service

Public interaction

Driver's license

Job description

The Aquatics and Athletics Facilities Division (AAFD) is seeking a Golf Cart Attendant to help and assist Henson Creek Golf Course with daily golf cart operations and customer service needs. Henson Creek Golf Course, located in Fort Washington, Maryland, is a well-maintained 9-hole golf course that offers an enjoyable and accessible experience for players of all skill levels. The facility features a driving range, practice putting green, and short game area, making it an ideal location for both learning and improving the game. Henson Creek is also home to various player development programs, including junior golf, clinics, and lessons led by experienced instructors. Its convenient location and welcoming atmosphere make it a popular destination for local golfers and visitors seeking a quick, high-quality round of golf in a relaxed environment.

The position is responsible for preparing, staging, and maintaining the golf cart fleet to ensure carts are clean, fully charged, and ready for play each day. Additional duties include monitoring the cart staging area, organizing carts efficiently, inspecting for damages, and reporting maintenance concerns promptly to management.

This role also supports overall course operations by assisting golfers with loading and unloading equipment, maintaining a clean and organized cart barn area, and ensuring the facility presents a professional image at all times. The ideal candidate will demonstrate excellent customer service skills, attention to detail, and the ability to work effectively in a team-oriented environment while contributing to a positive experience for all guests at Henson Creek Golf Course.

Cart Maintenance & Presentation

• Ensure all golf carts are clean, fully charged, and in good working conditions.
• Conduct routine inspections to identify and report any mechanical or safety issues.
• Perform minor adjustments (e.g., securing seats or tightening parts) and report major repairs to the maintenance team.
• Arrange and stage carts neatly for easy access and professional appearance.
• Stock carts with required items such as scorecards, pencils, tees, and towels.
• Maintain a clean and organized cart barn and staging area

Customer Service

• Greet golfers courteously and provide friendly, professional assistance.
• Help load and unload golf bags, ensuring proper placement and care.
• Offer information about course conditions, policies, and special instructions as requested.

Safety & Sanitation

• Educate golfers on safe cart operation and course rules when needed.
• Respond promptly and appropriately to any accidents or cart-related incidents.
• Clean and sanitize carts regularly, focusing on high-touch surfaces, in accordance with health and safety standards.

Communication & Coordination

• Work closely with the Pro Shop and maintenance staff to coordinate cart availability and course operations.
• Communicate effectively with golfers and staff to ensure smooth daily operations.

Inventory & Lost and Found Management

• Monitor and maintain inventory of golf cart and cleaning supplies.
• Report supply needs or shortages to the appropriate personnel.
• Manage lost and found items left in carts or on the course, ensuring proper documentation and return procedures.

Event Support & Other Duties

• Assist with golf cart logistics for tournaments, outings, and special events.
• Provide additional operational support during busy periods.
• Perform other duties as assigned to support overall golf course operations.

Required

• Some experience working with the public.
• Must have a valid driver's license.
• Must be able to deal with the public in a courteous manner.
• Must be on time and able to work on a designated schedule.

Preferred

• Preferred qualifications for the Golf Cart Attendant role at Paint Branch include prior experience in golf course operations, customer service, or a related recreational environment.
• Knowledge of golf preferred but not required.
• Strong communication skills, a reliable work ethic, and the ability to work effectively in a fast-paced, team-oriented setting are highly desirable.

May be subject to drug and alcohol testing.

Work Hours

This position requires a flexible schedule, including mornings, evenings, weekdays, weekends, and holidays, to support daily golf course operations and special events. Candidates must be available to work during peak times and adjust their schedule as needed to meet the needs of the facility and its guests.

Working Conditions/Environment

This position involves working outdoors in all weather conditions, including heat, cold, rain, and sun, while performing physical tasks such as lifting, walking, and operating golf carts.

Supplemental information

Employment is contingent upon a favorable background check.

The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.

Applicants with Disabilities under the Americans with Disabilities Act. If you require accommodation or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or 301-454-1411. (Maryland Relay 7-1-1) M-NCPPC will make all efforts to reasonably accommodate you.