Golf Course Associate

City of Frederick; Frederick (MD); On-site; USD 17,000 - 22,000; Part time

Job summary

City of Frederick is seeking a Golf Associate for the Clustered Spires Golf Course. This seasonal, part-time role emphasizes friendly, knowledgeable service to the public and teamwork in a dynamic setting, indoors and outdoors.

You will manage tee-time bookings, merchandise sales, cart preparation, and range maintenance while supporting tournaments and outings. The position requires a minimum of 24 hours per week, including weekends and holidays, with a flexible schedule and a strong emphasis on

Qualifications

• High School diploma or GED or experience in lieu of education.
• Strong customer service experience.

Responsibilities

• Provides excellent customer service
• Registers golfers
• Balances money
• Operates booking of tee times
• Orders and sells merchandise
• Prepares carts
• Picks range balls
• Regulates on-course play
• Starts and monitors play
• Assists with tournaments and outings

Skills

Customer service

Communication

Money handling

Teamwork

Flexibility

Professional appearance

Adaptability

Education

High School diploma or GED

Tools

MS Word

MS Outlook

POS systems

Job description

At the City of Frederick's Clustered Spires Golf Course, we are dedicated to making every visit by the public an enjoyable one. As Golf Associate, your first role is to provide excellent, friendly and knowledgeable service to the public. Reporting to the Head Golf Professional and Golf Pro, the Golf Associate position is a seasonal part-time position requiring teamwork, motivation and flexibility. You will have frequent interaction with the general public in a dynamic setting. The role involves both indoor and outside activities, including preparation of golf carts, picking and cleaning range balls and outside areas, and picking up trash. The Golf Associate may also act as a starter- regulating play, or as a ranger-monitoring play. The incumbent is responsible for the daily registration of golfers and scheduling of tee times, as well as for ordering, receiving, displaying and selling of merchandise. This individual will also assist with tournaments and outings. An individual in this position is required to work a minimum of 24 hours a week to include weekends and holidays.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides excellent customer service
• Prepares carts
• Picks range balls
• Cleans area of work
• Regulates on-course play
• Orders and sells merchandise
• Operates booking of tee times
• Registers golfers
• Balances money
• Starts and monitors play
• Performs other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED EDUCATION AND/OR EXPERIENCE:

• High School diploma or GED or experience in lieu of education
• Strong customer service experience

REQUIRED CERTIFICATES AND/OR LICENSES:

• Valid driver's license in good standing

OTHER DESIRABLES:

• Selling experience
• Mechanical knowledge
• Previous work experience in a golf course setting
• Knowledge of sport of golf

SKILLS (Communication/Language; Mathematical; Computer; etc.)

• Professional appearance
• Safe operation of golf carts
• Strong communication skills
• Ability to handle money and make change
• Working knowledge of computers, including MS Word, MS Outlook, etc.
• Ability to adjust priorities in a time-sensitive environment
• Flexibility to work a varied schedule
• Strong team player
• Great attitude/high degree of motivation

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to move about within the Pro Shop, position self to stock shelves, and occasionally ascend and descend stairs and or ladders. The employee is occasionally required to use hands to finger motion to prepare golf carts and pick up range balls. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities include close vision, distance, color and peripheral vision, and depth perception.

WORK ENVIRONMENT/CONDITION

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will perform work in an indoor and outdoor work setting. The employee will have frequent exposure to varying outside weather conditions and extremes in temperature. The employee will have moderate exposure to moving mechanical parts, fumes and airborne particles, toxic or caustic chemicals, and vibration. The employee will have regular exposure to insects and wildlife. The noise level in this work setting is low.