Golf Club Guest Services & Car Concierge

TPC Network; Ponte Vedra Beach (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

TPC Sawgrass in Ponte Vedra Beach, FL, seeks an Outside Operations Staff member to deliver exceptional guest experiences and support PGA TOUR players and members. This active role requires customer service focus and the ability to handle golf car operations from opening to close.

You will greet guests, pull and load golf cars, provide course information, keep cars clean and stocked, and assist with practice facility set-up while following club rules and safety guidelines. Training provided.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, preferably in a country club or equivalent.
• Valid driver’s license required.

Responsibilities

• Assist PGA Tour players, Members and guests with their golfing needs.
• Greet and welcome members and guests.
• At opening assist in pulling all golf cars from the golf car facility to the bag staging area.
• Remove golf bags from member’s and guest’s car and load them on a golf cart. Where applicable, drive the golf car to the staging area.
• Give all members and guests miscellaneous information that may help them in playing the course.
• Provide members and guests with thoroughly cleaned and good operating cars that are stocked with towels, scorecards, pencils, and divot repair material.
• At closing, drive golf cars into golf car facility and plug them into the battery charger.
• Ensure that the Golf Car Facility is always clean and orderly.
• Perform periodic car maintenance and minor special repairs. Update car service records.
• Service the practice facility by driving the picker and mechanically picking up golf balls in the area. Set up the practice facility for play.
• Assist members and guests as they depart from the facility, ensuring that all golf clubs are cleaned, and that a staff Member carries and places golf clubs in member’s or guest’s vehicle.
• Work closely with the Golf Shop staff to ensure that all club rules including dress code and beverage policy are followed by members and guests.
• Ensure that no member or guest carries his or her clubs to or from the practice facility or in the parking lot or clubhouse areas.
• Special projects or other duties as assigned

Skills

Customer service

Education

High school diploma or equivalent

Job description

TPC Sawgrass in Ponte Vedra Beach, FL, seeks an Outside Operations Staff member to deliver exceptional guest experiences and support PGA TOUR players and members. This active role requires customer service focus and the ability to handle golf car operations from opening to close.

You will greet guests, pull and load golf cars, provide course information, keep cars clean and stocked, and assist with practice facility set-up while following club rules and safety guidelines. Training provided.