Golf Associate

popstroke-job-board-1924; The Colony (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

PopStroke in The Colony, TX is hiring for a Guest Service / Golf Shop Associate. This role is non-exempt with hourly pay plus tips. You will welcome guests, handle check-ins, assist with play, and support retail operations.

Ideal candidates have hospitality or retail experience in fast-paced settings, weekend/holiday availability, good communication, and teamwork. You will work indoors and outdoors and help maintain facilities and ensure a memorable guest experience.

Qualifications

• Experience in high-volume guest services preferred.
• Weekend/holiday availability required.
• POS system experience preferred.
• Excellent communication and guest service skills required.
• Strong teamwork skills required.

Responsibilities

• Welcome guests on arrival and acquaint them with property.
• Explain venue, check guests in, equip guests with tools to play, and answer questions.
• Serve beverages and assist guests with retail purchases.
• Maintain the golf shop fully stocked.
• Remove trash and maintain organization of the golf shop and courses.
• Ensure cleanliness of golf courses and shop areas, including restrooms.
• Answer phone calls and inquiries professionally.
• Handle cash and credit transactions, balance cash drawers, and use POS securely.
• Collaborate with team to ensure a memorable guest experience.
• Assist guests with play, course rules and the PopStroke app.
• Work in both indoor and outdoor environments.
• Other duties as assigned.

Skills

Guest service experience

Retail experience

Hospitality experience

Weekend availability

POS experience

Communication skills

Teamwork

Tools

POS system

Job description

About PopStroke

PopStroke is a founder-led brand built by people who believe energy creates results and culture creates momentum.

We aren't here to simply run venues - we're here to build something special together.

At PopStroke, every team member has limitless potential to become who they want to be. We encourage bold ideas, celebrate growth, and believe that when you're supported, challenged, and trusted, you rise.

We solve problems together, jump in, and move the needle every day because we care. We lead with ownership, back each other up, and never lose sight of the fun along the way.

This mindset; the drive, the heart, the teamwork is what we call The PopStroke Way.

Our Core Values

Make It Fun

If it's not fun, rethink how we're doing it.

We bring creativity, positivity, and joy into everything we do, from guest interactions, doing hard things, and how we support one another.

Bring the Energy

Your vibe sets the tone.

Every leader and team member influences the experience. Show up with enthusiasm, optimism, and presence.

Roll Up Your Sleeves

See it. Fix it. Jump in.

We are hands-on, problem solvers that jump in and become part of the solution. We leave things better than we found them.

Own It

Live your role with an owner's mindset.

We take pride in our work, hold ourselves accountable, and treat the business like it's our own.

Get Off the Hamster Wheel

Don't repeat yesterday - rethink, improve, grow.

We challenge "the way it's always been done" and are always looking for better ways to serve our guests and each other.

Calling all high-fivers and high-rollers, we're on the hunt for enthusiastic individuals to be part of our epic team and help us craft unforgettable moments for our guests!

Pay rate: Hourly + tips

Role type: non-exempt

Essential Job Duties

• Welcome our guests on arrival and acquaint them with property.
• Explain venue, check guests in, equip guests with tools to play, and answer questions.
• Serve alcoholic and non-alcoholic beverages, beer, wine and ice cream at the golf counter. Assist guests with retail purchases.
• Maintain the golf shop fully stocked.
• Remove trash, maintain organization of the golf shop and the golf courses.
• Ensure cleanliness of all golf courses, and golf shop areas, including restrooms. Restock golf shop stations and restrooms.
• Answer phone calls and inquiries regarding the venue, pricing, membership and other golf-related information in a professional and courteous manner.
• Handle cash and credit transactions accurately, balancing cash drawers, accurately using POS system, and maintaining security protocols.
• Collaborate with other team members to ensure a memorable experience for all guests.
• Assist guests with play, course rules and PopStroke app.
• Work in both an indoor and outdoor environment.
• Other duties as assigned.

Qualifications

• Previous guest service, retail, or hospitality experience in a high-volume environment preferred.
• Must be available to work weekends and holidays.
• Prior POS system experience preferred.
• Must have excellent communication and guest service skills.
• Must have strong teamwork skills.

Physical Requirements

• Must be able to stand, walk, bend, crouch, kneel and reach for long periods of time.
• Must be able to lift, carry, push and pull up to 30 lbs.

PopStroke is an Equal Opportunity Employer.