GOC-III (R2 CONTRACT MONITOR)

State of Florida; Lake City (FL); On-site; USD 76,000 - 93,000; Full time

Job summary

The Florida Department of Corrections invites applications for the GOC-III (R2 CONTRACT MONITOR) position, a non-telework role reporting to Regional Health Services. The incumbent will oversee monitoring, reporting, and regulatory compliance of contracted health care services across Region II, with duties including coordinating visits and preparing standardized reports.

Responsibilities emphasize oversight of health service delivery, CAP reviews, and data interpretation to ensure compliance with

Qualifications

• Must have a High School Diploma or its equivalent.
• Must be willing to travel to each of the Department’s fifteen Region II Institutions at least once every six months.
• Experience at a supervisory level.
• At least a medium skill level in Microsoft Office Suite, especially Outlook, Word, and Excel.
• Experience in an inmate/offender management system software application.
• Experience in an electronic medical record software application.

Responsibilities

• Regulatory responsibilities under Chapter 60L-36, FAC.
• Provide analytical support for monitoring and reporting contracted health care services.
• Review and monitor delivery of health care services for compliance with statutes, rules, and policies.
• Monitor corrective action plans for deficiencies identified in reviews.
• Collect and interpret findings on performance measures and contract compliance.
• Produce monitoring reports for CMA surveys and action plans.
• Lead Regional Health Services Monitoring Team and coordinate monitoring activities.

Skills

Supervisory experience

MS Office suite (Outlook, Word, Excel)

Education

High School Diploma or equivalent

Tools

Inmate/offender management system software

Electronic medical record software

Job description

Requisition No: 886476

Agency: Department of Corrections

Working Title: GOC-III (R2 CONTRACT MONITOR)

Pay Plan: Career Service

Position Number: 70025679

Salary: $84,519.24 Annually

Posting Closing Date: 11/18/2026

Total Compensation Estimator Tool

FLORIDA DEPARTMENT OF CORRECTIONS

We Never Walk Alone

ADVERTISING TITLE: GOVERNMENT OPERATIONS CONSULTANT III

This Open Competitive advertisement is for a Career Service position located in Region II, which reports to Central Office in the Office of Health Services.

The purpose of this position is to provide regulatory oversight and analytical support by monitoring, reporting, and ensuring compliance with statutes, policies, and contractual requirements for the delivery of comprehensive health care services within the Office of Health Services.

This position is not a telework position and is required to report to the FDC office in the area it serves.

Job Duties

• The incumbent in this position is considered to have regulatory responsibilities and is subject to the provisions of Chapter 60L-36, FAC.
• This is highly responsible work providing analytical support for the monitoring and reporting on the delivery of contracted comprehensive health care services for the Office of Health Services.
• Reviews and monitors the delivery of administrative, operational and programmatic functions and protocols related to the delivery of health care services at institutions to ensure compliance with statutes, rules, department policies and procedures, OHS Health Services Bulletins, ACA standards, and professional practice standards on an on-going basis.
• Reviews and monitors compliance with corrective action plans (CAP) for deficiencies identified in previous departmental monitoring reviews and surveys by the Correctional Medical Authority.
• Collects, analyzes and interprets findings on administrative performance measures, including, but not limited to: health record maintenance; inmate grievances; HIPAA/HITECH compliance; ACA/NCCHC survey compliance; timely submission of reports; staffing requirements; licenses and permits; etc.
• Collects, analyzes and interprets findings on the contractor’s compliance with other contractual terms and conditions.
• Produces standardized monitoring reports for all departmental monitoring reviews, CMA surveys and corrective action plans.
• Serves as Team Leader for the Regional Health Services Monitoring Team. Coordinates scheduling of pre-monitoring review activities with institutional leadership and contractor staff; ensures team members have outcomes data and other resources needed for each monitoring visit; serves as liaison to contractor staff during monitoring visits; ensures compliance with all monitoring plan activities developed and approved by the Contract Compliance Officer, including timetables for completion of all contract monitoring tasks.

Benefits

• Paid vacation, sick leave, and holidays.
• Comprehensive health insurance and life insurance with accidental death and dismemberment benefits.
• Supplemental Dental, Vision, Life, Disability and Hospitalization insurance.
• Tuition-Free college courses.
• Retirement Plans with the Florida Retirement System:
• Pension Plan (Traditional Retirement Pension Plan)
• Investment Plan (401(K)-Type Retirement Plan)
• Deferred Retirement Option Program (Drop)
• Deferred Compensation
• Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption.

Requirements

Please note, when submitting a college/university degree, if selected for this position official transcripts will be required.

• Must have a High School Diploma or its equivalent.
• Must be willing to travel to each of the Department’s fifteen Region II Institutions at least once every six months.

Preferred Qualifications

• Experience at a supervisory level.
• At least a medium skill level in Microsoft’s Office Suite, especially Outlook, Word, and Excel.
• Experience in an inmate/offender management system software application.
• Experience in an electronic medical record software application

Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.

Additional Information

BACKGROUND SCREENING REQUIREMENT

The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering.

EMPLOYMENT ELIGIBILITY

The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee’s eligibility to work after completing the I-9 form.

The Florida Department of Corrections does not currently support H-1B Visa Sponsorship.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.