Go! Seasonal Store Manager

Go! Retail Group; Barre (MA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401K retirement plan

Employee discount

Flexible schedule

Job summary

Go! Retail Group is seeking a Seasonal Store Manager to lead store operations, drive sales, and manage a small team while upholding visual standards and controls. You will open/close the store, supervise staffing, and ensure excellent customer service to boost guest satisfaction.

The role requires retail management experience, strong leadership and problem-solving skills, and the ability to work weekends/evenings as needed in a fast-paced environment.

Qualifications

• Proven successful experience as a retail store manager with sales focus.
• 1+ years of retail experience / management experience.
• Proven ability to drives sales.
• Excellent problem solving ability.
• Create a customer focus environment.
• Strong organization and leadership skill.
• Good communication and interpersonal skill.
• Enthusiasm about being an impactful and innovative leader.
• Self motivated, optimistic and solution oriented.
• High integrity and accountability.

Responsibilities

• Open, staff and drive sales while maintaining visual standards and operations.
• Meet sales goals by training, motivating and mentoring staff.
• Hire and train seasonal team; manage payroll and schedules.
• Monitor performance and provide coaching and feedback.
• Manage store operations, inventory, loss prevention and safety.
• Open and close the store; adhere to mall guidelines.
• Collect guest email addresses for marketing outreach.

Skills

Retail store manager

Retail experience

Drives sales

Problem solving

Customer focus

Leadership

Communication

Innovative leadership

Self motivation

Integrity

Retail operations

POS system

Microsoft Office

Tools

POS system

Microsoft Office

Job description

Description

ABOUT US

Go! Retail Group is based in Austin, Texas. We are an established retailer with a passion for innovation, operations and community. The parent company to Go! Stores, Attic Salt Stores, Toys”R”Us, Calendars.com, Snoozimals and Tiny Headed Kingdom.

We are the dominant retailer of calendars, games and toys products in shopping center nationwide. We opened our first stores in 1993, and operate 200 year-round stores and 600 seasonal stores in malls, outlets, shopping centers, and lifestyle center across the United Stated. In addition, we operate 3pl services and manage two large distribution center. Go! Retail Group boasts an admirably stable workforce, with many employees having more than 10 years of tenure. For more information on our company, visit www.goretalgroup.com.

Our Values

We are a family owned business and believe in operating responsibly and with heart.

Our values are the foundation to our business.

• Innovate and collaborate: We never want to stop dreaming and bringing ideas to life as a team.
• Integrity and transparency: How we show up in everything we do matters to us.
• Community: We take pride in being a supportive and flexible employer, building deep relationships with our partner, and have a positive impact on our diverse communities and ecosystem.
• Fun: At the core, Go! Retail Group is about bringing joy to our customer. The process to get there should be fun and challenging.

Overview

As a Seasonal Store Manager, you will be responsible for opening, staffing, and most importantly driving sales, while maintaining visual standard and effective operational controls within your store. Our Seasonal Managers create an engaging and fun experience for our customer and a rewarding and fun environment for our associate. Successful managers are sales focused, kpi (key performance indicators) driven, high energy, and enjoy servicing our guest and managing a small associate team.

Essential Functions

Leadership

• Drive team morale by celebrating successes involving great employee performance, achievement of sales goal, great attention to detail, etc.
• Deal with all issues that arise from staff or customer (complaint, grievance etc).
• Be a shining example of a professional with high performance

Retail Sales

• Meet sales goal by training, motivating, mentoring and providing feedback to sales staff.
• Be aware of our consumer marketing initiative
• Participate in our promotion to maximize sales
• Ensure high levels of customer satisfaction through excellent service
• Drive sales and provide a great experience for guests
• Work with your area sales manager to maximize sales result
• Merchandise the product and follow our visual direction and standard
• Create an active selling environment

Staff Management

• Hire a great seasonal team
• Train your staff to provide outstanding customer service and train your staff on these standard
• Manage staff payroll and schedule, including store payroll budget
• Monitoring the performance of personnel and provide coaching and feedback as needed
• Talent management
• Work with asm with all employee relation, disciplinary issue and termination

Store Operations

• Make daily bank deposit
• Manage the store, inventory, loss prevention etc.
• Abide by company policy, procedure and represent the company in a positive fashion
• Ensure the store meets health and safety regulation and company process
• Assemble the store
• Manage the store opening and closing
• Adhere to mall guideline and continue the great relationship go! calendar, games and toys has fostered with the mall
• Collect guest e mail addresses through text to join

Requirements

Qualifications/Basic Job Requirements

• Proven successful experience as a retail store manager with sales focus
• 1+ years of retail experience / management experience
• Proven ability to drives sales
• Excellent problem solving ability
• Create a customer focus environment
• Strong organization and strong leadership skill
• Good communication and interpersonal skill
• Enthusiasm about being an impactful and innovative leader
• Self motivated, passionate about the work you put out, lead with optimism and a solution oriented mindset
• High integrity, accountability, reliability, and responsible individual who is open to feedback
• Knowledge in retail operation, sales, customer service, merchandising, inventory control, and loss prevention
• Excellent knowledge of retail management pos system, basic computer skill, and microsoft office
• Able to perform basic math function
• Flexible and strives in fast paced environment
• Attention to detail

Job Posting Information

• Pay rate: see below at bottom of posting
• Seasonal Full time
• Weekends as needed
• Evenings as needed

Benefits

• 401K retirement plan
• Employee discount
• Flexible schedule

This job description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duty, responsibility, and qualification may vary based on assignment or group.

Go! Calendar Holdings, LLC is an equal opportunity employer and does not discriminate against individual on the basis of race, gender, age, national origin, religion, marital status, veteran status or sexual orientation.

_________________________________________________________________________________________________________________

PHYSICAL DEMAND

The physical demand described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodation may be made to enable individuals with disability to perform the essential function.

• The employee must occasionally lift and/ or move up to 30 pounds.
• Specific vision ability required by this job include close vision, distance vision and peripheral vision.
• While performing the duty of this job, the employee is regularly required to talk and hear.
• The employee is frequently required to use hand to finger, handle, or feel.
• The employee is required to stand; walk; reach with hand and arm.
• Color perception (red, green, amber)
• Seeing
• Clear speech
• Touching
• Hearing/Listening
• Finger
• Hand
• Dexterity
• Climbing
• Ability to mount and dismount forklift/truck
• Pushing/Pulling
• Lifting (up to 30 pounds)
• Carrying (up to 30 pounds)
• Driving (local/over the road)
• Ability to move distances within and between location/offices
• Standing for long period of time

Mental/Reasoning Requirements

• Reading Simple
• Reading - Complex
• Writing - Complex
• Writing Simple
• Basic Math Skills
• Analysis/Comprehension
• Judgment/Decision Making
• Clerical

Work Environment

• Shift Work
• Works Alone
• Works with others
• Verbal Contact w/Others
• Face-to-Face Contact
• Inside
• Outside
• Extreme heat
• Extreme Cold
• Mechanical Equipment
• Noise
• Pressurized Equipment
• Electrical Equipment
• High Places
• Moving Objects
• Fumes/Odors
• Hazardous/Materials
• Dirt/Dust

Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various heading above. They may be subject to change at any time due to reasonable accommodation or other reason. The ab above statement are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibility, duty, and skill required of employee in this position.