Go-Kart Operations Attendant (TRACKS)

Fun Spot America Theme Parks; Orlando (FL); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Birthday PTO

Holiday double pay

Seasonal Bonuses

Pay on-demand

In-park discounts

Admission discounts

401K after 6 months

Lyric and Legal Shield

Job summary

Fun Spot America Theme Parks in Orlando is seeking enthusiastic Tracks Attendant Team Members to join our guest-focused team. You will greet guests, ensure safe operation of the go-kart tracks, and enforce rules, restraints, and safety checks.

Join a dynamic tracks department and contribute to a friendly guest experience while adhering to safety procedures and teamwork in a fast-paced environment. Opportunities for certification and career growth are available.

Qualifications

• Excellent guest service, communication and interpersonal skills with a friendly, team-oriented attitude.
• Ability to obtain and maintain International Ride Operator Certification (iROC).
• Ability to work efficiently in a fast-paced environment while managing multiple responsibilities.
• Previous ride operations experience is preferred but not required.
• Must comply with policy and pass background checks where required.

Responsibilities

• Greet, assist and engage guests in a friendly, professional manner.
• Collaborate with team members to ensure safe and efficient operation of go-kart tracks.
• Follow track procedures and safety guidelines to maintain a safe environment.
• Explain track rules and screen guests for height and participation requirements.
• Load and unload guests, verify restraints and gates, and complete safety checks.
• Monitor track operations, stay in designated safe zones, report safety or guest concerns.
• Inspect track areas and maintain cleanliness and sanitation standards.

Skills

Guest service

Communication

Interpersonal skills

iROC certification

Fast-paced work

Team-oriented

Safety-conscious

Job description

Job Summary

Fun Spot is seeking enthusiastic and guest-focused individuals to join our dynamic team as Tracks Attendant Team Members. As a member of our tracks team, you will play a crucial role in creating memories and enjoyable experiences for our guests.

Department: Tracks. Reports to: Tracks Leadership. Location: Orlando. Availability requirements: At least 1 weekend day until closing and 1 weekday required.

Key Objectives

• Deliver exceptional guest service by greeting, assisting, and engaging guests in a friendly, professional manner.
• Work collaboratively with team members to ensure the safe and efficient operation of the go-kart tracks.
• Follow all track operating procedures and safety guidelines to maintain a safe environment for guests and team members.
• Explain track rules and screen guests to verify all height, safety, and participation requirements are met.
• Safely load and unload guests, verify restraints and gates are secure, and complete required safety checks before each ride.
• Monitor track operations, remain in designated safe zones, and promptly report safety or guest service concerns to leadership.
• Inspect track areas and maintain cleanliness and sanitation standards.

Qualifications

• Excellent guest service, communication, and interpersonal skills with a friendly, team-oriented attitude.
• Ability to obtain and maintain International Ride Operator Certification (iROC).
• Ability to work efficiently in a fast-paced environment while managing multiple responsibilities.
• Previous ride operations experience is preferred but not required.
• Must comply with Fun Spot America's Drug-Free Workplace Policy, including pre-employment drug testing.
• Must successfully pass applicable background and motor vehicle screenings, where required.

Physical Requirements

• Ability to move around and stand for long periods of time
• Visual Acuity
• Tolerance of Temperature Fluctuations
• Ability to pass a physical agility test*
• Completing a 200-foot relay in under 60 seconds
• Climbing the levels of a multi-level go-kart track
• Starting and maneuvering go-karts, including double-karts, on inclines and flat surfaces
• Safely rotating and repositioning weighted karts
• Tracks Department Physical Agility Requirement

Due to the physical demands of this role, candidates must successfully complete a physical agility assessment to demonstrate they can safely perform the essential job functions. Applicants who do not meet the requirements of the assessment will not be disqualified from employment and may be considered for other available positions that better align with their qualifications and abilities.

Benefits

• Birthday PTO available immediately
• Holiday double pay
• Seasonal Bonuses (subject to performance)
• Pay on-demand (for those 18 years and older)
• In-park food and beverage team member discounts
• Discounted Fun Spot America Theme Park admission and retail
• Free admission and discounts to local partner attractions
• 401K eligibility after 6 months of continuous service with company match available (for those 21 years and older)
• Optional voluntary benefits to enroll in, including Lyric and Legal Shield

Equal Opportunity Employer

At Fun Spot America Theme Parks, we embrace diversity, inclusion, and equal opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.