Global Workforce Optimization Analyst (Remote)

Relativity; Remote; USD 70,000 - 104,000; Full time

Job summary

A technology company is seeking a Remote Workforce Management Analyst to support staffing and scheduling across global operations. This role requires advanced analytical skills and experience with data interpretation. Responsibilities include optimizing schedules and analyzing performance metrics. Applicants should have at least 3 years of experience in a similar role, and strong proficiency in Excel and workforce management tools is preferred. The expected salary range is between $70,000 and $104,000, offering growth potential.

Qualifications

• 3 years of experience in Workforce Management, operations analytics, or a related role.
• Strong analytical skills with ability to interpret data and identify trends.
• Advanced proficiency in Microsoft Excel.

Responsibilities

• Interpret forecasting plans for capacity planning and staffing requirements.
• Build and optimize global schedules based on forecasted volumes.
• Analyze and deliver recurring workforce reporting to identify trends.

Skills

Workforce Management

Data Analysis

Microsoft Excel

CRM Administration

Forecasting

Performance Metrics

Education

3 years experience in Workforce Management or Operations Analytics

Tools

Calabrio

Salesforce

Job description

A technology company is seeking a Remote Workforce Management Analyst to support staffing and scheduling across global operations. This role requires advanced analytical skills and experience with data interpretation. Responsibilities include optimizing schedules and analyzing performance metrics. Applicants should have at least 3 years of experience in a similar role, and strong proficiency in Excel and workforce management tools is preferred. The expected salary range is between $70,000 and $104,000, offering growth potential.