Global Workforce Optimization Analyst (Remote)

Relativity; Remote; USD 70,000 - 104,000; Full time

Job summary

A tech company is seeking a Workforce Management Analyst responsible for staffing and scheduling across its organization. The role requires strong analytical skills, proficiency in Excel, and the ability to optimize workforce performance. Candidates should have experience in operations analytics, work during U.S. delayed hours, and be able to support global operations effectively. Competitive compensation includes a salary range of $70,000 to $104,000.

Qualifications

• 3 years of experience in Workforce Management or related analytical role.
• Strong analytical skills to interpret data and trends.
• Advanced proficiency in Microsoft Excel.

Responsibilities

• Interpret forecasting plans for staffing requirements.
• Build and optimize global schedules for business priorities.
• Analyze workforce performance reporting to identify trends and risks.

Skills

Business Intelligence (BI)

CRM Administration

Data Analysis

Data Visualization

Forecasting

Marketing Operations

Performance Metrics

Revenue Recognition

Sales Operations

Tools

Microsoft Excel

Calabrio

Salesforce

Job description

A tech company is seeking a Workforce Management Analyst responsible for staffing and scheduling across its organization. The role requires strong analytical skills, proficiency in Excel, and the ability to optimize workforce performance. Candidates should have experience in operations analytics, work during U.S. delayed hours, and be able to support global operations effectively. Competitive compensation includes a salary range of $70,000 to $104,000.