Global Workforce Optimization Analyst (Remote)

Relativity; Remote; USD 70,000 - 104,000; Full time

Job summary

A leading technology company seeks a Workforce Management Analyst to support staffing, scheduling, and operational decisions. The role involves analyzing workforce data, optimizing schedules, and ensuring coverage for global operations. Candidates should have strong analytical skills, 3+ years of experience, and proficiency in Excel. This position offers a competitive salary range of $70,000 to $104,000, along with a performance bonus and a commitment to fair compensation practices.

Benefits

Competitive base salary

Annual performance bonus

Long-term incentives

Qualifications

• 3 years of experience in Workforce Management or related analytical role.
• Ability to manage multiple priorities in a fast-paced environment.
• Familiarity with telephony or operational systems.

Responsibilities

• Interpret forecasting plans to provide staffing requirements.
• Build and optimize global schedules to align with business priorities.
• Analyze and deliver workforce performance reporting.

Skills

Strong analytical skills

Advanced proficiency in Microsoft Excel

Communication skills

Data analysis

CRM platforms familiarity

Capacity planning

Forecasting

Data visualization

Tools

Calabrio

Salesforce

Job description

A leading technology company seeks a Workforce Management Analyst to support staffing, scheduling, and operational decisions. The role involves analyzing workforce data, optimizing schedules, and ensuring coverage for global operations. Candidates should have strong analytical skills, 3+ years of experience, and proficiency in Excel. This position offers a competitive salary range of $70,000 to $104,000, along with a performance bonus and a commitment to fair compensation practices.