Global Time & Labor Coordinator — Hybrid, Payroll

Prattwhitney; Greenville (TX); Hybrid; USD 53,000 - 101,000; Full time

Benefits offered by this job

Healthcare benefits

Retirement plan

Parental leave

Flexible work schedules

Educational assistance

Paid time off

Job summary

RTX's Global Time & Labor Management team seeks a capable professional to ensure accurate and compliant timekeeping and payroll processes across the enterprise. This hybrid role requires strong analytical, organizational, and customer-service skills to support employees and managers.

You will triage service cases, conduct research, and resolve issues while ensuring confidentiality and compliance with wage and hour laws. Prior payroll/timekeeping experience in a corporate setting is preferred.

Qualifications

• AA/AS degree (or equivalent) with relevant work experience.
• Experience in payroll/timekeeping, auditing, or compliance.
• Proficiency in MS Word and Excel (VLOOKUP, pivot tables).

Responsibilities

• Serve as a first‑line resource for employees and managers by answering incoming team calls and providing accurate guidance on RTX Global Time and Labor policies.
• Create, triage, and manage service cases in the designated system with proper documentation and follow‑through to resolution.
• Effectively support customers through reliable, quick, and accurate problem resolution.
• Maintain confidentiality and accuracy when handling sensitive employee information.
• Identify recurring issues or process gaps and recommend improvements to enhance the employee support experience and compliance.
• Understand and ensure compliance with federal & State wage and hour laws and RTX policies.

Skills

Payroll knowledge

Timekeeping

MS Word & Excel

Analytical skills

Education

AA/AS degree or equivalent

Tools

SAP

Workday

EV5

Job description

RTX's Global Time & Labor Management team seeks a capable professional to ensure accurate and compliant timekeeping and payroll processes across the enterprise. This hybrid role requires strong analytical, organizational, and customer-service skills to support employees and managers.

You will triage service cases, conduct research, and resolve issues while ensuring confidentiality and compliance with wage and hour laws. Prior payroll/timekeeping experience in a corporate setting is preferred.