Global Technology Summer Analyst 2027 - Business Analyst

Bank of America; Phoenix (AZ); On-site; USD 25,000 - 39,000; Full time

Job summary

Bank of America’s Global Technology Summer Analyst Program provides a 10-week, hands-on internship to work on cutting-edge technology across mobile and online banking, payments, cyber-security, data management and infrastructure.

You will begin with a week-long in-person orientation, receive guidance from mentors, and contribute to a real internship project with formal goal-setting and review, plus networking with Enterprise leaders.

Qualifications

• Fundamental knowledge of programming languages, data visualization tools, application frameworks, distributed systems and databases.
• Ability to deal with ambiguity, including changing priorities and responsibilities.
• Strong influencing skills with ability to work across teams.
• Autonomy, initiative, leadership, teamwork and communication.
• Excellent written and oral communication abilities.
• Strong academic and technical skills with proficiency in MS Office and problem solving.

Responsibilities

• Working with stakeholders to understand their needs, analyze problems, and capture their requirements.
• Gather and catalog functional, non-functional, and technical requirements for stakeholder requests.
• Work closely with development teams to refine requirements into executable specifications.
• Document processes, procedures and workflows.
• Create and maintain training materials for end-users.
• Demonstrate foundational understanding of the business/technical domain in your specialization.

Skills

Programming languages

Data visualization

Distributed systems

Databases

Strong communication

Education

Bachelor's or Master's in CS/CE/IS

GPA 3.5+ preferred

Tools

Tableau

Hadoop

JIRA

Confluence

SQL

Visio

Job description

The Global Technology division manages the critical systems and platforms that form the backbone of the company's retail, commercial and institutional businesses, as well as key support functions around the world.

We develop and deploy leading-edge technology in areas such as mobile and online banking, payments processing, technology infrastructure, cyber-security, risk and capital management and enterprise data management. Our mainframe environment is the third largest in the world.

Global Technology teams remain on the cutting edge of innovative learning through our focus on immersive technology. We were the first financial institution to offer a comprehensive set of tools leveraging technology like virtual reality, artificial intelligence and practice simulations within our financial centers. As a member of our team, you will use leading technology solutions and integrated platforms to ensure that our customers and clients can effectively manage their finances and bank with us anytime, anywhere.

Our Global Technology Summer Analyst Program provide you with a unique experience based on your interests, development opportunities and current business needs. Analyst positions support teams that work on the latest technology and emerging technical trends.

Our Program

The Summer program is a 10-week program designed to provide Summer Analysts with a unique opportunity to gain an exposure to life at Bank of America and also make significant contributions to the team. The Summer program begins with an in person week long orientation and induction to the firm with networking opportunities. To prepare you for your Summer internship, you will attend an in-person, week-long orientation where you will receive Bank/Line of Business information and network with peers and Enterprise leaders across Summer Campus programs. Summer Analysts are given a true associate experience, as assignments mirror full-time responsibility and include goal-setting and a formal review process.

Although the role you take on may vary, every intern will have the opportunity for robust learning through trainings, professional development, networking events, volunteer activities, speaker series, and more! During your 10-weeks with Bank of America, you’ll strengthen your key skills and competencies to help jump start your career and make a real impact on our business from day one.

What We Offer

• Direct placement internships gives interns the opportunity to sit directly on a team working on real-time, business-critical needs. Each internship includes a unique individual internship project designed to provide real-world experience.
• Formalized approach to establishing goals and expectations for the summer through our performance development process
• Peer and mentor relationships that provide ongoing coaching and development feedback
• Connections with senior leaders through educational speaker events
• A focus on developing networking skills through connections intern-specific engagement events
• Personalized Cohort Program Managers to help you navigate your internship
• A welcoming company culture, including opportunities to join Employee Networks with ongoing activities for engagement and connection

Education:

• Degree Type: Bachelor’s Degree or Master’s degree
• Considered candidates should be in their penultimate year of school
• Masters candidates should not have more than 0 years of experience
• Graduation Dates: November 2027 – August 2028
• Major/Course of Study: Computer Science, Computer Engineering, Information Systems, or similar degree of relevance
• GPA: 3.5 minimum GPA preferred

Candidates for our Global Technology programs should possess:

• Fundamental knowledge and understanding of programming languages, data visualization tools, application frameworks, distributed systems and databases
• Ability to deal with ambiguity, including various work assignments and changing priorities
• Strong influencing skills with the ability to influence both vertically and horizontally
• Assertiveness, initiative, leadership, strong work ethic and a team attitude
• Distinguished written and oral communications skills
• Candidates should possess a high level of intellectual curiosity, a drive for excellence, and a commitment to achieving sustainable results. Additionally, students should hold strong academic and technical skills in Microsoft Office as well as show proficiencies in leadership, teamwork, problem solving, analytical skills, verbal and written communication, and professionalism

Our recruitment process:

Analyst internship and full-time recruiting takes place on a rolling basis once our applications are open until the applications close. Assessments often begin before the deadline, so it's best to submit your application early as this will give you the best chance of being considered for the role.

Business Analyst:

Business Analysts are responsible for capturing and refining business requirements by working with stakeholders to understand their needs. You will come up with creative and technical problem-solving solutions and work cross-functionally with the Development Team to execute your ideas and document your processes and workflows. For all roles, specific teams are assigned mid-spring. Doing so offers the ability to assign program participants to real-time, business critical needs.

Key tasks and responsibilities may include, but are not limited to

• Working with stakeholders to understand their needs, analyze problems, and capture their requirements
• Gather and catalog functional, non-functional, and technical requirements for stakeholder requests
• Working closely with the development team(s) to refine the requirements into specifications that can be executed by the team
• Document processes, procedures, and workflows
• Create and maintain training materials for end-users
• Individuals in this role possess a foundational understanding of the business/technical domain based on their specialization

Recommended Skillsets

• Basic proficiency in Agile Methodology, Process Improvement, Excel
• Familiarity in Tableau, Hadoop, JIRA, Confluence, SSRS, Splunk, SQL, Visio, etc.
• Strong communication skills with the ability to influence vertically, horizontally, and cross-functionally with the different departments you work with
• Prior coursework and/or internship experience and interest in project management and/or technology consulting

Bank of America is unable to consider candidates who will require visa sponsorship now, or in the future, for this specific role.