Global Supplier Quality & Performance Manager

Otsuka Pharmaceutical Companies (U.S.); United States; On-site; USD 108,000 - 161,000; Full time

Benefits offered by this job

Comprehensive medical

Dental

Vision

Tuition reimbursement

401(k) match

Paid holidays

Flexible time off

Disability insurance

Life insurance

Employee wellness programs

Job summary

Otsuka Pharmaceutical Companies (U.S.) seeks a Manager, Global Supplier Performance & Metrics to drive supplier quality oversight, KPI reporting, and risk management. You will collaborate with Global Quality, Technical Operations, and Regulatory Affairs to ensure GMP/GDP-compliant performance across external suppliers including CMOs and labs.

You will lead KPI development, dashboards, reports, and audit support while escalating risks and driving continuous improvement within a global framework.

Qualifications

• BS in a scientific, engineering, or health-related discipline is required.
• Minimum of 3 years in pharma/biotech/medical device with Quality Assurance, Supplier Quality, External Manufacturing Quality, or CMO management.
• Experience with supplier audits, quality systems, or external manufacturing operations is preferred.

Responsibilities

• Oversee supplier performance monitoring, KPI reporting, and data analytics.
• Support supplier audits, CAPAs, and supplier risk management activities.
• Develop and maintain supplier dashboards and scorecards for routine business reviews.
• Collaborate with QA, Regulatory, Operations, and external suppliers to sustain GMP/GDP-compliant supplier quality.

Skills

Analytical thinking

Written and verbal communication

Stakeholder collaboration

Organizational skills

Data interpretation

Education

Bachelor's degree in science/engineering/health

Tools

TrackWise Digital

Job description

Otsuka Pharmaceutical Companies (U.S.) seeks a Manager, Global Supplier Performance & Metrics to drive supplier quality oversight, KPI reporting, and risk management. You will collaborate with Global Quality, Technical Operations, and Regulatory Affairs to ensure GMP/GDP-compliant performance across external suppliers including CMOs and labs.

You will lead KPI development, dashboards, reports, and audit support while escalating risks and driving continuous improvement within a global framework.