Global Supplier Quality Leader — Hybrid Role

Itron, Inc.; West Union (SC); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Competitive benefits

Hybrid work schedule

Employee stock purchase program

401k matching

Annual bonus program

Job summary

Itron, Inc. in West Union, SC is seeking a Senior Supplier Quality Manager to oversee end-to-end supplier quality assurance for Tier 1 and 2 suppliers globally. You will ensure supplier capability, quality performance, and readiness for new and existing products across assigned commodities and market segments.

You will lead a Supplier Quality Engineering team, partner with Engineering, Supply Chain, Operations, and Customer teams, and drive continuous improvement and supplier risk management.

Qualifications

• Bachelor's degree in engineering, Quality, Supply Chain, or related technical field.
• 8+ years of Supplier Quality, Manufacturing Quality, or related technical quality experience.
• Experience working with suppliers in a manufacturing or product-driven environment.
• Demonstrated experience with NPI, new source qualification, and PPAP/APQP activities.
• Strong knowledge of quality systems (ISO 9001).
• Proficiency in core quality tools (APQP, FMEA, MSA, SPC, 8D).
• Ability to interpret engineering drawings, specifications, and technical requirements; knowledge of a broad range of manufacturing processes.
• Six Sigma Green Belt/Black Belt or equivalent certification
• Strong communication and supplier-management skills.
• Ability to lead global teams, drive accountability, and influence crossfunctionally

Responsibilities

• Qualify suppliers through audits, capability assessments, and contract/PO quality requirements.
• Manage supplier readiness for NPI and new source qualification.
• Lead part and product qualification (PPAP) and design reviews.
• Drive structured problemsolving (8D) for customer, warranty, supply, and plant issues.
• Monitor supplier KPIs such as DPPM, 8D cycle time, and PPAP cycle time.
• Support plant operations with MRB disposition, containment, and issue tracking.
• Ensure adherence to compliance and quality system requirements.
• Evaluate supplier process capability and conduct process and quality system audits.
• Review PFMEA, control plans, critical-to-quality characteristics, and measurement systems.
• Support design-for-manufacturability, tolerance analysis, and technical specification reviews.
• Approve PPAPs and drive corrective actions for supplier-related product and process failures.
• Support plant operations with troubleshooting and nonconformance disposition.
• Lead, coach, and develop the Supplier Quality Engineering team.
• Set goals, manage performance, and allocate resources.
• Build capability, drive accountability, and support hiring and onboarding.
• Work with Engineering on design reviews, DFM/A, and PPAP deliverables.
• Partner with Supply Chain on supplier selection, performance, and escalations.
• Support Manufacturing/Plant teams with quality issues and production readiness.
• Coordinate with Program Management, R&D, Plant operations, Quality, Finance, and Compliance teams as needed.

Skills

Supplier quality management

Global team leadership

Audit and PPAP

8D problem solving

Quality tools: APQP, FMEA, MSA, SPC

Quality systems: ISO 9001

Engineering drawing interpretation

Six Sigma Green/Black Belt

Supplier management

Cross-functional collaboration

Education

Bachelor's degree in engineering/quality/supply chain

Tools

PPAP/APQP tools

QA/QC audits

DFM/A, tolerance analysis

Job description

Itron, Inc. in West Union, SC is seeking a Senior Supplier Quality Manager to oversee end-to-end supplier quality assurance for Tier 1 and 2 suppliers globally. You will ensure supplier capability, quality performance, and readiness for new and existing products across assigned commodities and market segments.

You will lead a Supplier Quality Engineering team, partner with Engineering, Supply Chain, Operations, and Customer teams, and drive continuous improvement and supplier risk management.