Global Sourcing Ops & Compliance Associate

Express; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical & dental coverage

401(k) with company match

Merchandise discount

Paid time off

Parental leave

Job summary

PHOENIX Retail, LLC is seeking an Associate for Global Sourcing Operations & Compliance in the New York Office. This role supports social compliance, data management, vendor onboarding, and training materials to uphold ethical sourcing standards.

The ideal candidate has 0–3 years in retail sourcing or sustainability, strong Excel skills, and a detail-oriented mindset geared toward regulatory drivers in global trade.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 0–3 years in retail sourcing, apparel production, or supply chain sustainability.
• Strong organizational skills and ability to manage multiple deadlines.
• Proficiency in Microsoft Excel and comfort with complex datasets.
• Interest in global apparel manufacturing, fair labor standards, and sustainable fashion.

Responsibilities

• Review third-party social compliance audit reports (e.g., SMETA, WRAP, SLCP) for tier-1 factories and suppliers.
• Maintain centralized supply chain databases and generate dashboards and weekly status reports.
• Serve as a point of contact for global vendors on compliance standards and onboarding requirements.
• Draft operational advisories, vendor manuals, and training materials on ethical sourcing and product compliance.
• Support the Director of Global Sourcing Operations & Compliance with ad-hoc tasks and benchmarking.

Skills

Attention to detail

Excel proficiency

Global supply chain

Communication

Time management

Cross-cultural collaboration

Education

Bachelor's degree in Retail Merchandising, Apparel & Textile Management, Supply Chain Management, Environmental Studies, Business Administration, or related field

Tools

MS Excel

ERP systems

Job description

Overview

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.

About PHOENIX

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.

About Express

Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.

About Bonobos

Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at www.bonobos.com. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before.

Location Name

New York Office

Responsibilities

The Global Sourcing Operations & Compliance team is seeking a detail-oriented, highly organized Associate. In this role, the Associate will act as a key operational partner helping execute core compliance workstreams, drive vendor accountability across global suppliers, and advance corporate sustainability initiatives.

This is an ideal role for an early-career professional with a strong interest in apparel manufacturing, ethical supply chain practices, and regulatory drivers in global trade.

Key Responsibilities

Social Compliance & Corrective Action Plan (CAP) Management

• Review third-party social compliance audit reports (e.g., SMETA, WRAP, SLCP) for tier-1 apparel factories and raw material suppliers.
• Evaluate facility risk, identify non-compliances, and partner with apparel manufacturers to track CAPs through to timely remediation.

Data Management & Reporting

• Maintain centralized supply chain databases covering factory lists, audit scores, vendor performance scorecards, and mill compliance records.
• Analyze sourcing and compliance metrics to prepare actionable dashboards and weekly status reports for sourcing leadership.
• Support data collection and reporting for carbon emissions regulations, including California climate disclosures (SB 253/261) and Extended Producer Responsibility (EPR) mandates like CA SB 707.

Vendor Relationship Management

• Serve as a point of contact for global vendors and manufacturing partners regarding compliance standards, onboarding requirements, and brand code-of-conduct adherence.
• Build strong working relationships with factory managers, agents, and local sourcing teams to ensure transparent communication.

Operational Communications

• Draft clear operational advisories, vendor manuals, and training materials related to ethical sourcing standards and product compliance updates.
• Facilitate cross-functional communication between Sourcing, Production, Quality Assurance, and Legal teams to keep production timelines on schedule.

Strategic Support

• Support the Director of Global Sourcing Operations & Compliance with executing ad-hoc operational tasks, industry benchmarking, and process optimizations.

Required Experience & Qualifications

• Education: Bachelor's degree in Retail Merchandising, Apparel & Textile Management, Supply Chain Management, Environmental Studies, Business Administration, or a related discipline.
• Experience: 0-3 years of experience in retail sourcing, apparel production, compliance auditing, or supply chain sustainability (internship experience in retail or corporate responsibility is a plus).
• Organization: High attention to detail and the ability to manage multiple moving deadlines in a fast-paced retail calendar.
• Data Literacy: Proficiency in Microsoft Excel and comfort working with complex datasets.
• Industry Interest: Strong interest in global apparel manufacturing, retail supply chain dynamics, fair labor standards, and sustainable fashion solutions.
• Communication: Excellent written and verbal communication skills; comfortable collaborating with global partners across cultures and time zones.

Critical Skills & Attributes

• Highly organized - able to manage multiple project workflows and complex communication threads.
• Confident self-starter - proactive in identifying issues and presenting solutions.
• Curious - comfortable asking questions, handling research requests, and staying on top of industry news

Benefits & Compensation

PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:

• Medical, pharmacy, dental and vision coverage
• 401(k) and Roth 401(k) with Company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.

Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.

Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.

Pay Range

$70,200 - $99,700

Closing

Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to [e-mail] and let us know the nature of your request and your contact information.

Notification to Agencies

Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.