Global Security Operations Specialist - West Coast

General Motors; Mountain View (CA); Hybrid; USD 110,000 - 160,000; Full time

Job summary

General Motors is seeking a Global Security Operations Specialist for the Mountain View area. The role requires leading contracted site security teams, ensuring compliance with GM security policies, and coordinating with multiple stakeholders to strengthen preventive and response measures.

You will conduct audits, lead risk assessments, and support Emergency Response planning. Travel up to 10% across West Coast sites, with hybrid work requiring on-site presence at Mountain View three days per

Qualifications

• Bachelor’s degree or equivalent in security management, emergency management, public safety, or a related field.
• Minimum five years of progressively responsible security operations experience including threat and risk management, workplace violence prevention, and QA for contracted services.
• Experience supervising or directing security personnel or contracted teams.
• Working knowledge of video surveillance, access-control and other physical-security systems.
• Proficiency with Google Workspace and ability to prepare clear written reports, presentations, and business communications.

Responsibilities

• Provide direction, leadership, and QA oversight to contracted security teams and site security leaders at assigned GM locations.
• Conduct and support quality audits, site reviews, and compliance assessments to verify alignment with GM Global Security Manual and SOPs.
• Partner with site leadership to implement effective security and fire protection measures and address risks.
• Evaluate security staffing levels and service coverage, identify gaps, and support corrective actions.
• Coordinate annual site security vulnerability assessments and communicate findings to leadership; support corrective-action tracking.
• Support Emergency Response Plans and coordination with Emergency Response Coordinating Teams.
• Ensure security incidents are reported, documented, and communicated per procedures.
• Lead or support After Action Reviews following significant incidents and track corrective actions.
• Collaborate with GM Investigations and Security Technology teams on improvements and lifecycle needs.
• Provide recommendations on security operations, policies, and technology applications.

Education

Bachelor's degree or equivalent in security management or related field

Tools

Google Workspace

Video surveillance systems

Access-control systems

Job description

Job Description

Work Arrangement

This role is categorized as hybrid and is based at the Mountain View Technical Center. The successful candidate is expected to work on-site at the Mountain View Technical Center a minimum of three days per week.

Bay Area operations, including Mountain View, Sunnyvale, and San Francisco operations, are planned to consolidate at the Bay Area Technical Center (BATC) in Palo Alto, with the move currently targeted for 2027. The successful candidate should be prepared to support operations before, during, and after the move. The candidate will be expected to be at BATC at minimum three days per week upon opening.

The role supports assigned GM locations in the United States and may require travel to sites including BATC, Seattle, Pasadena Design, Rancho Cucamonga CCA, Reno CCA, and other designated West Coast GM locations, including California and Washington sites. Travel is expected to be up to 10%. Coverage may expand to additional Western-region locations as business needs evolve.

The Role

As a Global Security Operations Specialist, you will lead and provide quality-assurance oversight for contracted site security teams supporting assigned GM locations. You will help ensure that security and fire protection operations are effective, compliant, risk-based, and aligned with GM global policies and site-specific procedures.

You will partner with site and business leadership to identify and mitigate security risks, support incident and emergency response, strengthen operational readiness, and drive continuous improvement. You will also work with Global Security, Investigations, Security Technology, Workplace Safety, Medical, Communications, Human Resources/Labor Relations, and other stakeholders to support a safe and secure workplace.

Key Responsibilities

• Provide direction, leadership, and quality-assurance oversight to contracted security teams and site security leaders at assigned GM locations.
• Conduct and support quality audits, site reviews, and compliance assessments to verify alignment with the GM Global Security Manual and site-specific Standard Operating Procedures.
• Partner with site leadership and key stakeholders to implement effective security and fire protection measures and address emerging risks.
• Evaluate security staffing levels and service coverage, identify gaps, and support timely corrective action to meet GM requirements.
• Coordinate the completion of annual site security vulnerability assessments; communicate findings, risks, and recommendations to leadership; and support corrective-action tracking through closure.
• Support the implementation and execution of Emergency Response Plans and coordination with Emergency Response Coordinating Teams.
• Ensure security incidents are reported, documented, escalated, and communicated in accordance with applicable procedures.
• Lead or support After Action Reviews following significant incidents, identify recurring trends, and communicate and track corrective actions through completion.
• Partner with GM Investigations teams to maintain awareness of incidents and support timely follow-up.
• Partner with the GM Security Technology team to identify opportunities for security-system upgrades based on lifecycle needs, risk reduction, operational effectiveness, and efficiency.
• Provide recommendations to site leadership on security and fire protection operations, policies, procedures, and technology applications.
• Research and recommend security best practices and other initiatives that improve risk management, compliance, service quality, and operational readiness.
• Initiate and support continuous-improvement activities that promote high-quality, cost-effective security and fire protection services.
• Communicate significant security issues, risks, trends, assessment results, and improvement opportunities to Global Security leadership and relevant stakeholders.
• Promote engagement, capability development, and security and safety excellence among site security leaders and teams.

Required Qualifications

• Bachelor's degree or equivalent experience in security management, emergency management, public safety, or a related field.
• At least five years of progressively responsible experience in security operations, including experience with threat and risk management, workplace violence prevention, security and fire protection technology, and quality assurance for contracted services.
• Experience supervising, leading, or providing operational direction to security personnel or contracted security teams.
• Working knowledge of video surveillance, access-control, and other physical-security systems.
• Ability to facilitate the implementation of corporate policies, standards, and best practices related to security, fire prevention, emergency preparedness, and risk mitigation.
• Proficiency with Google Workspace and the ability to prepare clear written reports, presentations, and business communications.
• Strong communication, analytical, planning, organization