Global Payments Network (GPN) Risk & Advisory - Principal Associate

Capital One Group; New York (NY); Hybrid; USD 143,000 - 164,000; Full time

Job summary

Capital One is seeking a Principal Associate for the Global Payments Network (GPN) Risk & Advisory to serve as a trusted risk advisor for GPN Tech. You will help govern risk, collaborate with risk partners, and translate complex risk topics into clear guidance for leaders.

The role requires strong governance experience, executive presence, and the ability to drive risk conversations with technology teams. This hybrid position offers exposure to large-scale risk programs and competitive benefits.

Qualifications

• Bachelor's Degree or Military Experience required.
• 3+ years in technology/cybersecurity/risk management or related fields.
• 2+ years in project management or risk program oversight.
• Experience in Technology Risk Management, Financial Services, or Payment Network Processing.

Responsibilities

• Lead strategic risk conversations with GPN Tech teams.
• Govern risk objects through lifecycle; identify and mitigate risks across teams.
• Facilitate discussions to identify, assess, and report risk issues.
• Provide tailored risk guidance to stakeholders and communicate progress.

Skills

GRC (governance, risk & compliance)

Executive presence

Data visualization & reporting

Risk management

Stakeholder collaboration

Education

Bachelor's Degree or Military Experience

Job description

Global Payments Network (GPN) Risk & Advisory - Principal Associate

As a Principal Associate on the Global Payments Network (GPN) Risk & Advisory team, you will serve as a trusted risk advisor for Capital One's GPN Tech, within our Tech and Product Risk organization. In this high-impact role, you will help manage the inherent risks of our expanding technology footprint. You will collaborate closely with GPN Tech and broader risk partners to establish robust risk governance, implement best practices, and deliver well-managed outcomes that directly inform and empower the decisions of our GPN Tech Accountable Executive.

What you’ll do

As a Principal Associate in GPN Risk & Advisory, you will serve as a trusted advisor leading and driving strategic risk conversations with GPN Tech teams.

Key responsibilities include:

Risk Management and Governance:

• Governing and supporting risk objects (risks and issues) throughout their entire lifecycle.
• Driving risk identification and mitigation across GPN Tech teams to empower decision-making by GPN Tech Accountable Executives.
• Leading, facilitating, and contributing to key discussions to identify, assess, manage, and report critical risk-related issues.
• Applying a continuous improvement approach to regularly review and challenge GPN Tech risk objects.

Stakeholder Partnership and Support

• Serving as an approachable, effective partner to develop fit-for-purpose, adaptable solutions.
• Collaborating with our extended Risk Guides team to streamline processes and remove complexity.
• Providing tailored risk advice, constructive challenge, and guidance to GPN Tech stakeholders.
• Ensuring clear communication of key messages and progress on action items, delivering timely risk input, context, and reporting.

Expertise:

• Maintaining up-to-date, in-depth technical expertise across relevant risk domains and industry standards.
• What we're looking for
• Deep expertise in governance, risk, and compliance (GRC) within technology environments.
• Proven hands-on experience managing risk in large-scale organizations, with a strong focus on simplifying complex topics.
• Strong organizational skills and executive presence to build collaborative relationships across diverse technical and business teams.
• Exposure to operational GPN Tech management and governance.
• Exceptional written and verbal communication skills.
• Proficiency in data visualization, analysis, and reporting.

Knowledge of specific risk management disciplines and frameworks, including:

• Risk Assessment
• Three Lines of Defense model
• Risk reporting and analytics

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.

Basic Qualifications:

• Bachelor's Degree or Military Experience
• At least 3 years of experience in technology (Software delivery, distribution systems, cloud-native architecture, infrastructure as code) cybersecurity (identity and access management, application security, cloud security, data protection) technology auditing, system risk management, technology risk assessment resilience engineering (operational resilience, business continuity, disaster recovery, high availability) chaos engineering (fault injection, blast radius, mitigation, automated security validation) Site reliability engineering (SLAs or SLOs observability, incident response), or a combination
• At least 2 years of experience in project management, risk program oversight, or process management
• At least 2 years of experience in Technology Risk Management, Financial Services, or Payment Network Processing
• At least 2 years of experience collaborating with and supporting key internal stakeholders

Preferred Qualifications:

• At least 3 years of experience conducting risk assessments and providing risk advisory services for large-scale card or debit payment networks
• At least 1 year of experience managing risk, governance, and controls for technology platforms, digital products, or solutions
• Strong knowledge of key controls and risk management frameworks for payment networks
• Relevant industry certifications such as CISA (Certified Information Systems Auditor), CRISC (Certified in Risk and Information Systems Control), CISSP(Certified Information Systems Security Professional), or CISM (Certified Information Security Manager)

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer)

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $131,300 - $149,800 for Principal Associate, Tech Risk & Analysis

New York, NY: $143,200 - $163,500 for Principal Associate, Tech Risk & Analysis

Richmond, VA: $119,400 - $136,200 for Principal Associate, Tech Risk & Analysis

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).