Global Patient Activation Director

Biopharma Careers; Cambridge (MA); On-site; USD 179,000 - 258,000; Full time

Job summary

Sanofi in Cambridge, MA is seeking a Global Patient Activation Director to lead the development and execution of a global patient activation strategy across Rare Diseases. You will drive engagement programs that accelerate diagnosis and improve the patient journey, coordinating with Medical, Commercial, Market Access, and R&D for global impact.

We expect 3–5+ years in pharma/biotech, global leadership experience, and strong stakeholder management with a patient-centric mindset.

Qualifications

• Bachelor's degree in life sciences, public health, business, or related field.
• MBA, MPH, or advanced degree strongly preferred.
• 3-5+ years in the pharmaceutical/biotech industry.
• 3+ years consulting with AI adoption experience.
• Rare disease experience strongly preferred; diagnostic challenges addressed.
• Proven track record building and scaling patient programs.
• Global experience across cultures and healthcare systems.
• Direct management of remote/global teams and strong leadership.
• Outstanding strategic thinking with actionable plans and measurable outcomes.
• Excellent communication and stakeholder management skills.
• Experience with digital health technologies.

Responsibilities

• Lead the development and execution of global patient activation strategy for Rare Diseases.
• Design and implement engagement programs to accelerate diagnosis and improve patient journeys.
• Drive global execution, define priorities, ensure seamless communication.
• Establish KPIs and metrics; use data-driven insights to optimize programs.
• Lead breakthrough AI/agentic engagement initiatives to improve referrals and treatment.
• Ensure activities comply with regulatory and ethical guidelines across markets.
• Champion patient-centricity by bringing insights to leadership and planning.
• Manage budget allocation and resource planning for patient activation initiatives.

Skills

Strategic leadership

Stakeholder management

Communication

Cross-cultural collaboration

Data-driven decision making

Project management

Education

Bachelor's degree in life sciences, public health, business, or related field

Job description

Job Title: Global Patient Activation Director

Location: Cambridge, MA

About the job

Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you'll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.

Sanofi (NYSE: SNY) is a leading global integrated healthcare company that discovers, develops and distributes therapeutic solutions to improve the lives of everyone. With 100,000 dedicated professionals in more than 100 countries, Sanofi is devoted to advancing healthcare around the world. Sanofi is structured in 4 Global Business Units (GBUs): Specialty Care, General Medicine, Vaccines, and Consumer Healthcare.

Sanofi's Rare Diseases franchise represents over 30 years of unwavering commitment to transforming the lives of patients living with rare diseases. With more than 7,000 rare diseases collectively affecting over 350 million people around the world, we focus on caring for this underserved community through sustainable, potentially transformative healthcare options.

Our portfolio spans critical therapeutic areas including Alpha-1 Antitrypsin Deficiency, Immune Thrombocytopenic Purpura, Lysosomal storage disorders and other rare conditions where access to treatment is often limited and diagnostic journey is tenuous. We are dedicated to a patient-centric approach that addresses the unique challenges faced by rare disease patients and their families, from the long diagnostic journey involving specialty doctors, tests, and misdiagnoses, to ensuring optimal care management over time.

As part of Sanofi's broader mission to bring miracles of science to life, our Rare Diseases team works collaboratively across Medical, Commercial, Market Access, and R&D to achieve better care for rare disease patients globally.

Global Patient Activation team will drive FIND activities across the portfolio with the objective to improve diagnosis and access to treatment for patients.

About Sanofi:

We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system - and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.

Main responsibilities:

• Lead the development and execution of global patient activation strategy for the Rare Diseases portfolio, leading implementation of new care pathway optimization model focusing on Systemic mastocytosis
• Design and implement engagement programs that accelerate diagnosis, reduce diagnostic delays, and improve the patient journey from symptom onset through treatment
• Drive global execution, define priorities and ensure seamless execution and communication
• Establish key performance indicators (KPIs) and metrics to measure the effectiveness and impact of patient activation initiatives, utilizing data-driven insights to optimize programs
• Advance and lead breakthrough programs such as prospective AI & agentic pure play engagement model to improve referrals, diagnosis, and treatment
• Ensure all patient engagement activities comply with regulatory requirements, ethical guidelines, and industry codes of conduct across all markets
• Champion patient-centricity across the organization by bringing patient insights and perspectives to leadership discussions and strategic planning
• Manage budget allocation and resource planning for patient activation initiatives, ensuring optimal return on investment and impact

About You

• Bachelor's degree required in life sciences, public health, business, or related field
• MBA, MPH, or advanced degree strongly preferred
• 3-5+ years of progressive experience in the pharmaceutical or biotechnology industry
• 3+ years of experience in consulting with experience related to AI adoption
• Rare disease / Systemic mastocytosis experience strongly preferred; experience with addressing diagnostic challenges
• Proven track record of building and scaling patient programs from concept to implementation
• Global experience with demonstrated ability to work across cultures and healthcare systems
• Strong leadership experience with direct management of teams, including remote/global teams
• Exceptional strategic thinking with ability to translate strategy into actionable plans and measurable outcomes
• Outstanding communication and presentation skills, with ability to influence senior leadership and external stakeholders
• Strong stakeholder management skills with ability to navigate complex, matrixed organizations
• Experience with digital health technologies and innovative engagement approaches

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and affirmative action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.

US and Puerto Rico Residents Only

Sanofi Inc. and its U.S. affiliates are Equal Opportunity employers committed to a culturally inclusive workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

North America Applicants Only

The salary range for this position is:

$178,500.00 - $257,833.33

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.