Global Order Orchestration Manager

Dematic; Grand Rapids (MI); On-site; USD 103,000 - 135,000; Full time

Benefits offered by this job

Career Development

Competitive compensation

Pay transparency

Global opportunities

Job summary

Dematic is looking for a collaborative, solutions-focused professional to help drive the successful execution of complex global orders. In this role, you'll connect teams across regions and functions, anticipate risks, solve challenges, and help ensure materials and equipment are delivered when projects need them.

You'll work across Project Management, Engineering, Manufacturing, Procurement, Planning, Quality, Logistics, and other teams.

Qualifications

• Bachelor's degree in Supply Chain, Operations, Business, Engineering, or related field.
• Experience in order management, supply chain, or manufacturing disciplines.
• Experience coordinating complex work across multiple teams, locations.
• Strong problem-solving and data-driven decision making.
• Excellent communication across functions.
• Experience with ERP systems SAP and Excel.
• Exposure to BI or reporting tools.
• Ability to adapt to changing priorities and drive results.
• Collaborative mindset with influence across teams.

Responsibilities

• Lead order execution for cross-regional projects, coordinating requirements across global teams and manufacturing locations.
• Partner across functions to align priorities, schedules, material availability, and delivery requirements throughout the project lifecycle.
• Monitor order and project schedules, identify potential risks or shortages, and coordinate actions to keep customer commitments on track.
• Facilitate solutions when priorities compete, including material allocation, scheduling, and other issues that impact multiple projects or regions.
• Provide clear, actionable updates on order status, risks, priorities, and recovery plans to project teams and business leaders.
• Support intercompany order processes and help teams navigate regional requirements, system dependencies, and SAP environments.
• Use SAP, Excel, and business intelligence tools to analyze order status, lead times, shortages, risks, and performance trends.
• Work alongside global teams to optimize processes, lead-time planning, data quality, and approaches to working, including support for new products, manufacturing transitions, and business transformation initiatives.
• Share knowledge and guidelines across teams, helping develop scalable and consistent approaches to global order management.

Skills

Cross-functional collaboration

Order management

Supply chain

Data interpretation

Communication

Problem solving

Change management

Collaboration across teams

Influence outcomes

Analytical thinking

Education

Bachelor's degree in Supply Chain, Operations, Business, Engineering, or related area

Tools

SAP

Excel

Business intelligence tools

Job description

Dematic is looking for a collaborative, solutions-focused professional to help drive the successful execution of complex global orders. In this role, you'll connect teams across regions and functions, anticipate risks, solve challenges, and help ensure materials and equipment are delivered when projects need them.

You'll work across Project Management, Engineering, Manufacturing, Procurement, Planning, Quality, Logistics, and other teams.