Global Operations Manager, Latin America (Country Launch)

SPACE EXPLORATION TECHNOLOGIES CORP; Bastrop (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

SpaceX is seeking a Global Operations Manager for Latin America to drive market entry and rapid growth. The role blends business planning with cross-functional execution and data-driven decision-making in Starlink operations.

You will lead initiatives, manage complex workflows, and partner with leadership to implement strategic plans while traveling up to 50% and working on-site in Bastrop, TX.

Qualifications

• Bachelor’s degree in STEM, business, economics, or finance.
• 4+ years of experience in business operations, project management, or strategic planning.
• 1+ year experience abroad or with operations outside the United States.
• 1+ year of analytical skills using Microsoft Office applications (Excel modeling, etc.).

Responsibilities

• Develop comprehensive execution plan to implement market requirements for initial market access and rapid growth of operations.
• Track and report on KPIs such as activation timeliness, product accessibility, and operational health in live markets.
• Guide planning and resource management for specific verticals within Starlink, including development of business models.
• Identify initiatives for improvement of Starlink's business outlook and lead execution with leadership.
• Lead implementation of process and system enhancements to improve handoffs, customer experience, and scaling while balancing resources.
• Collaborate with cross-functional teams to ensure compliance and build internal networks.
• Support and educate internal stakeholders on market requirements and timeframes to achieve company objectives.

Skills

Project management

Strategic planning

Stakeholder management

Data analysis

Communication

Education

Bachelor’s degree in STEM, business, economics, or finance

Tools

SQL

Tableau

Power BI

Looker

Excel

Job description

Global Operations Manager, Latin America (Country Launch)

Bastrop, TX

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

GLOBAL OPERATIONS MANAGER, LATIN AMERICA (COUNTRY LAUNCH)

Starlink is providing high-speed broadband to the world. This role combines traditional business planning and analysis with broader business decision-making and strategy, directly supporting Starlink's leadership. Global Operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data and provide recommendations and to lead cross-functional decision-making and implementation of the recommendations.

RESPONSIBILITIES:

• Develop comprehensive execution plan to implement market requirements for initial market access and rapid growth of operations
• Track and report on key performance indicators (KPIs) such as the timeliness of activation upon full authorization in a market, product accessibility, and Starlink’s operational health in live markets
• Guide planning and resource management for specific verticals within Starlink, including development of business models
• Identify initiatives for improvement of Starlink's business outlook, including developing, tracking, and executing business initiatives with Starlink's leadership
• Identify and lead implementation of process and system enhancements to improve handoffs and execution across various teams, evolve the customer experience, or scale the business while balancing resources
• Collaborate and partner with cross functional teams in order to build a strong networking across these departments and with external resources to ensure compliance
• Support and educate internal stakeholders on market requirements and timeframes, working collaboratively to achieve company objectives

BASIC QUALIFICATIONS:

• Bachelor’s degree in STEM, business, economics, or finance
• 4+ years of experience in business operations, project management, or strategic planning
• 1+ year experience based abroad or working with operations outside of the United States
• 1+ year of experience with analytical skills (e.g. Microsoft Office applications, Excel modeling, etc.)

PREFERRED SKILLS AND EXPERIENCE:

• Demonstrated success working in an environment with competing priorities and aggressive schedules
• Experience leading complex operational and strategic initiatives
• Ability to define and manage a project independently
• Experience with SQL and creating/managing dashboards using data visualization tools (e.g. Tableau, Power BI, Looker)
• Strong written and verbal communication skills, particularly with senior business leaders

ADDTIONAL REQUIREMENTS:

• Willingness to travel up to 50%
• Must be willing to work extended hours and/or weekends
• This is not a remote position and would require being onsite
• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

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