Global Lead, Data Center and Infrastructure Operations

FUJIFILM Biotechnologies; Durham (NC); Sur place; USD 140 000 - 190 000; Plein temps

Résumé du poste

FUJIFILM Biotechnologies seeks a Global Lead for Data Center and Infrastructure Operations to own end‑to‑end site and data center operations across the global network. You will ensure uptime, security, and compliance while enabling rapid growth and cost control.

This role requires 6+ years as a Senior IT Engineer, with 5+ years in data center ops and 3+ years in leadership. You will define standards, drive improvements, and manage vendor relationships across regions.

Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Business Admin, or related field.
• 6+ years as a Senior IT Engineer or related role.
• 5+ years in data center/physical infrastructure operations.
• 3+ years of team leadership experience.
• Hands‑on deployment experience: racking/stacking, cabling, power/cooling validation.

Responsabilités

• Own day‑to‑day data center operations across global sites.
• Define and monitor SLAs/OLAs for site operations; drive KPIs and post‑incident reviews.
• Lead hardware deployments including rack elevation plans and cabling.
• Manage asset lifecycle, CMDB accuracy, and capacity forecasting.
• Implement monitoring/observability and incident response processes.

Connaissances

Data center operations

Vendor management

ITIL processes

Leadership

Security and safety

Formation

Bachelor's degree in Computer Science, Engineering, or related

6+ years of experience in Senior IT Engineer/related role

Outils

VMware

Hyper‑V

CMDB

Description du poste

Build and run the physical backbone that powers our science, speed, and scale. As our Global Lead for Data Center and Infrastructure Operations, you will own end-to-end site and data center operations across our global network—keeping platforms safe, available, and inspection-ready while enabling rapid growth. From standards and SLAs to racking/stacking, cabling, monitoring, and migrations, your leadership will turn complexity into reliability, protect uptime, and accelerate delivery for the teams manufacturing life-changing therapies.

Company Overview

The work we do at FUJIFILM Biotechnologies has never been more important—and we are looking for talented candidates to join us. We are growing our locations, our capabilities, and our teams, and looking for passionate, mission-driven people like you who want to make a real difference in people’s lives.

Join FUJIFILM Biotechnologies and help make the next vaccine, cure, or gene therapy in partnership with some of the most innovative biopharma companies across the globe. We are proud to cultivate a culture that will fuel your passion, energy, and drive – what we call Genki.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Why this role matters

• Uptime is mission‑critical: Your standards, rigor, and response will keep manufacturing, quality, and enterprise systems available—directly impacting patients, clients, and revenue.
• Scale with confidence: You’ll harmonize global practices and toolchains so every new build, expansion, or tech refresh lands safely, on time, and within budget.
• Govern what counts: From security and safety to vendor SLAs and change control, your discipline will strengthen audit outcomes and our license to operate.

What you’ll do

• Data Center Operations (Global)
  • Own day-to-day operations across all FUJIFILM Biotechnologies data centers, server rooms, and manufacturing sites—ensuring safety, security, uptime, and compliance.
  • Establish and enforce global standards, SOPs, and best practices (DC layouts, labeling, cabling, hot/cold aisle, access controls).
  • Define and monitor SLAs/OLAs for site operations; drive continuous improvement via KPIs and post‑incident reviews.
• Hardware Deployment, Racking & Stacking
  • Lead planning and execution of server, storage, network, and appliance installs (rack elevation plans, power/cooling checks, structured cabling).
  • Oversee decommissioning, data sanitization, and responsible disposal.
• Cabling and Physical Layer
  • Govern structured cabling standards (copper/fiber), patching, labeling, and pathway management.
  • Coordinate with facilities for power distribution (PDUs/UPS), environmental monitoring, and remediation.
• Asset Lifecycle & Capacity
  • Own asset inventory and CMDB accuracy and audit readiness.
  • Forecast capacity (space, power, cooling, ports, IPAM) and plan expansions, migrations, and consolidations.
• Monitoring & Reliability Management
  • Implement and tune monitoring/observability; build actionable alerting and dashboards.
  • Assist with major incident response, root cause analysis, and corrective actions; manage on‑call rotations.
• Change & Release Management
  • Contribute to the change process; ensure methodical planning, risk assessment, and execution for production changes.
  • Maintain configuration‑as‑code and standard builds where feasible; document runbooks and rollback plans.
• Vendor & Partner Management
  • Manage global vendor relationships (colocation, hardware OEMs, cabling contractors, logistics).
  • Negotiate SOWs/SLAs, track performance, and coordinate site access and audits.
• Security, Compliance & Safety
  • Enforce physical security and access controls, visitor procedures, and safety protocols (e.g., LOTO, ESD, lifting).
  • Ensure adherence to relevant standards/policies (e.g., ISO 27001, SOC 2, NIST‑aligned controls as applicable).
• Projects & Migrations
  • Lead physical infrastructure projects (new builds, expansions, site consolidations, technology refresh).
  • Partner with Network, Platform, Security, and Manufacturing/OT teams to support site requirements.
• Financials & Reporting
  • Manage budgets for equipment, maintenance, and services; optimize total cost of ownership.
  • Provide regular performance, capacity, and risk reporting to leadership.

Minimum Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, Business Administration, or related field, with 6+ years of experience as a Senior IT Engineer, or related role.
• 5+ years in data center/physical infrastructure operations.
• 3+ years of team leadership experience.
• Proven hands‑on deployment experience: racking/stacking, structured cabling, power/cooling validation, turn‑ups.
• Strong command of:
  • Server, storage, and network hardware
  • Structured cabling standards, fiber types, optics, and testing
  • Power systems (UPS, PDUs), environmental monitoring, hot/cold aisle containment
  • Asset/CMDB accuracy
  • Monitoring/observability, alerting, and dashboarding
  • ITIL‑based incident, change, and problem management
• Familiarity with virtualization and platform stacks (e.g., VMware/Hyper‑V), Linux/Windows fundamentals, and hybrid/cloud integrations.
• Ability to read rack elevations and power/cooling schematics, and create method‑of‑procedure (MOP) and standard operating procedure (SOP) documents.
• Excellent vendor management, contract negotiation, and stakeholder communication skills.
• Strong analytical, prioritization, and program management capabilities in high‑availability environments.

Preferred Requirements

• Master’s degree in Computer Science, Computer Engineering, Business Administration, or related field, with 4+ years of experience as a Senior IT Engineer, or related role.
• Experience working within a Global IT team and associated processes.
• Experience in Drug Substance Manufacturing (DSM), Drug Product (DP), and/or Finished Goods Manufacturing (FGM).
• Certifications related to Agile, Project Management Professional (PMI PMP), Lean, or Six Sigma.

What you’ll bring to thrive

• Deep expertise in data center operations, hardware ecosystems, and structured cabling.
• Strong fluency in SLAs/OLAs, ITIL processes, CMDB, and capacity management.
• Hands‑on mindset with global leadership presence—able to set standards, coach teams, and drive results across time zones.
• Clear, confident communicator who influences vendors, partners, and senior stakeholders with data and rigor.
• Bias for safety, reliability, and continuous improvement.

Working conditions and physical requirements

• May work in mechanical/production spaces that require hearing protection and enrollment in a hearing conservation program.
• Visual acuity (20/20 corrected), including color differentiation; ability to discern audible cues.
• Ability to ascend/descend ladders, and to stand or sit for prolonged periods (up to ~240 minutes).
• Ability to perform repetitive motions of wrists/hands/fingers.
• Ability to move objects up to 33 lbs; bend, push/pull, and reach 18"–60"; use twisting motions.
• Adherence to site EHS, security, and safety protocols.

Your impact from day one

• Lift global uptime and resilience through disciplined operations and observability—reducing incidents and unplanned downtime.
• Land new builds and expansions on schedule with clean audits, accurate CMDBs, and standardized runbooks.
• Optimize cost and performance across our global estate while strengthening compliance and safety.

This is a global position that will support all our FUJIFILM Biotechnologies sites. This position can be based at any of our locations around the globe. Benefits and compensation will be governed by the location that you are based from and considered your home site.

As part of any recruitment process, FUJIFILM Biotechnologies collects and processes personal data relating to job applicants. The organization is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations and may share this as part of the global recruitment process with hiring managers in Europe and the United States.

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([e-mail]).