Global Labeling Systems Lead (Kallik/Veraciti)

Teleflex; Morrisville (NC); On-site; USD 120,000 - 150,000; Full time

Job summary

Teleflex is hiring a Global Labeling Systems Application Manager to support the day-to-day operation and continuous improvement of the company’s labeling platform built on the Kallik/Veraciti platform. You will ensure stability, compliance, and global scalability across sites, working with Regulatory Affairs, Quality, Supply Chain, Manufacturing, Packaging Engineering, and IT.

The role requires 5+ years in regulated environments, experience with labeling or artwork management, and strong

Qualifications

• Bachelor’s degree in information systems, engineering, life sciences, supply chain, or related field.
• 5+ years of experience supporting enterprise applications in regulated environments (medical devices, pharma, diagnostics, or similar).
• Hands-on experience supporting labeling systems, regulated document platforms, PLM, or comparable workflow tools.
• Strong understanding of labeling lifecycle concepts: controlled content, versioning, approvals, and traceability.
• Experience working with cross-functional stakeholders and managing issues through resolution in a global environment.
• Proficiency with incident/change management practices (ITIL concepts), including documentation and audit-ready evidence.
• Professional proficiency in English; German language skills advantageous for European manufacturing site engagement.

Responsibilities

• Provide Tier 2/Tier 3 functional support for the Kallik labeling platform, including incident triage, root cause analysis, and resolution coordination.
• Own and maintain support procedures including troubleshooting guides and known error libraries.
• Coordinate issue escalation with vendors and internal technical teams, ensuring timely resolution aligned to SLAs.
• Manage ongoing vendor relationship with Kallik/Veraciti including license tracking, platform roadmap engagement, upgrade planning, and escalation governance.
• Evaluate new platform capabilities against business requirements and regulatory constraints before adoption.
• Configure and maintain system objects (label definitions, data mappings, user roles, routing/approval logic) respecting change control.
• Partner with Regulatory/Quality to ensure workflows and system controls support compliant approvals, audit trails, and traceability.
• Configure and maintain approval workflow routing logic, electronic signatures, and audit trails within Kallik/Veraciti (21 CFR Part 11 compliant).
• Support labeling processes: label creation, updates, approvals, versioning, and release across regions.
• Support and troubleshoot integrations with ERP (SAP ECC/S/4HANA), SAP DMS/ECM, PLM, and label execution systems (NiceLabel/Loftware).
• Assist in Maintaining validated state artifacts (requirements, test scripts, traceability matrices, release notes).
• Contribute to internal/external audits with evidence of controls, access management, and electronic approvals.

Skills

English proficiency

Incident management

Change management

Cross-functional collaboration

GxP compliance awareness

Education

Bachelor’s degree in information systems, engineering, life sciences, supply chain, or related field

Tools

Kallik/Veraciti platform

SAP ECC/S/4HANA

SAP DMS / ECM

NiceLabel / Loftware

CSV/Excel mapping & SQL basics

Job description

Teleflex is hiring a Global Labeling Systems Application Manager to support the day-to-day operation and continuous improvement of the company’s labeling platform built on the Kallik/Veraciti platform. You will ensure stability, compliance, and global scalability across sites, working with Regulatory Affairs, Quality, Supply Chain, Manufacturing, Packaging Engineering, and IT.

The role requires 5+ years in regulated environments, experience with labeling or artwork management, and strong