Global Key Account Manager

Festo USA; Seattle (WA); On-site; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical benefits

Dental coverage

Vision care

401k

Paid holidays

Paid time off

Educational assistance

Pet Insurance

Job summary

Festo USA seeks a Senior Key Account Manager to grow major customer relationships and drive strategic account plans. You will lead cross-functional teams, coordinate with machine builders, and uncover new automation opportunities, aligning with Festo’s role as a preferred automation partner.

The role emphasizes international collaboration, complex sales, and a track record in industrial B2B sales, with a strong emphasis on customer strategy and high-value outcomes.

Qualifications

• University degree in engineering and/or business studies; electrical engineering is advantageous.
• Fluent English language skills.
• Experience in industrial B2B sales and in management of sales processes.
• At least 5 years of external sales experience.
• Strong communication and negotiating skills; ability to win complex sales.
• Experience with SAP and CRM tools.

Responsibilities

• Create detailed, mid-range account strategies in agreement with the customer.
• Build-up and manage account and project teams including specialists.
• Plan activities necessary to achieve sales objectives.
• Identify and win projects based on automation competence.
• International cooperation and collaboration.
• Achieve development milestones with designated customers.
• Ensure satisfactory levels of customer satisfaction with designated customers.
• Conduct sales meetings to identify needs and gain product acceptance.
• Understand customer structure and influence top management decisions.
• Support definition and marketing of customer solutions for product development.
• Initiate process improvements to develop key accounts, e.g. SAP capacity planning.

Skills

Key Account management

Sales strategy

Negotiation

Communication skills

Industrial B2B sales

Sales processes management

CRM tools knowledge

SAP

MS Office

Fluent English

Project management

Education

University Degree (engineering and/ or business studies; electrical engineering advantageous)

Tools

MS Office

CRM tools

SAP

Job description

Our curiosity has made us a driving force in automation technology for decades. Today, we have more than 20,000 employees all over the world working towards our vision of inspiring customers with intelligent and intuitive industrial automation solutions.

We want to keep the world moving, so we’re looking for inventive talents and team players – in other words, colleagues who can make a real contribution. Founded in 1925, Festo Corporation is the leading worldwide supplier of automation technology and the performance leader in industrial training and education programs. For many years Festo has been providing impetus for factory automation and offers a wide product and service portfolio – from individual components to complex customized solutions and system. As a family-owned company, we act from a holistic perspective. We take responsibility for our actions globally and locally, we want to contribute to the quality of life and conservation of resources where we operate with new technologies, knowledge and education.

At Festo, we hire people who continuously live our five core Values:

• We are Ambitious
• We are Determined
• We are Visionary
• We Value Each Other
• We are Dependable

Summary

To grow and develop new and existing target customer business, achieving stronger market position for Festo and reaching agreed upon financial targets. This person defines the longer-term organizational goals, builds the customer relationship along with supporting machine builders and helps to identify new opportunities. The GKAM is responsible for complex relationship development with the highest value customers while achieving sales and account milestones. Milestones can be based on sales turnover, account penetration, project discovery and implementation along with other measures. The goal of the GKAM is to develop the target customer into a customer that specifies Festo as their preferred automation partner.

Duties of this Job Include

• Creation of detailed, mid-range account strategies in agreement with the customer.
• Build-up and manage account and project teams, including operational management of specialists engaged on customer projects.
• Planning of activities necessary to achieve sales objectives.
• Identify and win projects based on excellent automation competence.
• International cooperation and collaboration.
• Achieve development milestones with designated customers.
• Ensure satisfactory levels of customer satisfaction with designated customers.
• Effective performance of sales meetings with customers to identify needs and gain customer acceptance of Festo's products and solutions.
• Understanding and proactively communicating the organizational structure of the customer. Building relationships with key decision makers and understanding the decision‑making processes and requirements of customers. The goal being to gain influence at the highest management levels.
• Supports the definition and marketing of customer solutions as input for the product development process.
• Initiates and leads process improvements to develop key accounts in a more efficient and effective way e.g. through capacity planning in SAP.

Knowledge, Skills, and Experience

• University Degree (engineering and/ or business studies; electrical engineering advantageous)
• Fluent language skills in English.
• MS-Office, CRM-tools knowledge, SAP
• 5 years' external experience
• Special experience in Management of sales processes, Key Account management
• Experience in project management methods is advantageous
• Experience in industrial B2B sales
• Communication skills
• Negotiating skills.
• Winning complex sales.

Benefits

Festo Corporation offers a robust benefits package, which is designed to help you and your dependents stay healthy, feel secure and maintain a work/life balance. This is just one way we strive to provide employees with a rewarding workplace. As an effort to keep pace with healthcare trends, Festo Corporation is committed to providing a comprehensive benefits package to its employees which includes...Medical, Dental, Vision, Flexible Spending Programs, Short-term and Long-term disability, 401k, Pet Insurance, Paid Holidays, Paid time off, Educational assistance and many more.

The annual base pay range for this role is between $140,000 -$160,000.

Festo is an equal opportunity employer. We believe that the best way to attract and retain a diverse workforce is to encourage a culture of inclusion within our organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.