Global IT Service Delivery Lead

Stefanini North America and APAC; Overland Park (KS); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k)

Paid time off

Tuition reimbursement

Medical, dental and vision insurance

Job summary

Stefanini North America and APAC is seeking a Global Service Delivery Manager in Overland Park, Kansas. In this role, you will oversee multiple teams providing outsourced IT services, ensuring operational excellence and client satisfaction.

The ideal candidate will possess a Bachelor's degree, a minimum of 2 years' global management experience, and strong financial management skills. The position includes a comprehensive benefits package and opportunities for professional development.

Qualifications

• Requires more than 2 years of global management experience.
• In-depth understanding of IT industry dynamics.
• Ability to manage strategically and at a detailed level.

Responsibilities

• Oversee teams providing outsourced IT services to clients.
• Accountable for the financial and operational results of teams.
• Engage with clients to improve service delivery.

Skills

Global management experience

Financial management

Critical thinking

Excellent relationship skills

Time and project management

Education

Bachelor's degree

Master's or graduate certifications

Tools

ServiceNow

Job description

Stefanini North America and APAC is seeking a Global Service Delivery Manager in Overland Park, Kansas. In this role, you will oversee multiple teams providing outsourced IT services, ensuring operational excellence and client satisfaction.

The ideal candidate will possess a Bachelor's degree, a minimum of 2 years' global management experience, and strong financial management skills. The position includes a comprehensive benefits package and opportunities for professional development.