Global Integrated Talent Operations Lead

NextGenEnergyJobs; Dallas, Northern (TX, KY); Hybrid; USD 136,000 - 204,000; Full time

Benefits offered by this job

Competitive benefits

Employee Assistance Program

US & Canada benefits

Job summary

Equinix is seeking a strategic leader to own and evolve the ITS operating model for global talent operations. You will translate strategy into actionable processes, oversee cross-functional initiatives, and drive adoption of standardized standards and governance.

With a strong background in talent operations and technology-enabled change, you will collaborate with People Analytics and Finance to align demand, capacity, and outcomes while expanding automation initiatives across hiring and

Qualifications

• Significant experience in talent operations, recruiting operations, HR transformation, product operations, enterprise program leadership or a related field
• Track record translating complex strategy into practical operating models, processes and cross-functional delivery
• Strong knowledge of modern talent acquisition or talent practices and a clear point of view on how the function must evolve
• Experience shaping technology-enabled change with partnerships to technical teams; Workday Recruiting helpful but not required
• Practical understanding of automation and AI, incl. where it adds value and where human judgment remains essential
• Strong analytical and commercial judgment with ability to frame choices and evaluate trade-offs
• Ability to influence senior stakeholders and lead across organizational boundaries without direct authority
• Excellent written and verbal communication; ability to make complex issues understandable and actionable
• You bring strategic thinking with willingness to get close to the work
• You listen well, challenge constructively and drive adoption

Responsibilities

• Lead the ITS operating model
• Translate ITS strategy into a global operating model with defined ownership and interfaces
• Maintain an integrated roadmap of major capabilities
• Lead priority cross-functional initiatives from problem definition through implementation and adoption
• Shape the future of global talent operations and end-to-end talent processes
• Establish global standards, governance, and service expectations
• Use data and root-cause analysis to improve recruiter, hiring manager and candidate experience
• Identify and scale automation and AI opportunities to remove low-value work
• Define business requirements, success measures and adoption needs
• Partner with Talent Intelligence, People Analytics and Finance to connect demand, capacity and outcomes
• Translate operational data into clear recommendations and track value delivery
• Collaborate across Hiring Innovation, Talent Marketplace and onboarding to strengthen end-to-end connections
• Create playbooks, communications and enablement to accelerate new ways of working
• Represent ITS in broader People and enterprise programs and surface talent implications

Skills

Talent operations

Cross-functional leadership

Strategy to operating model

Data-driven decision making

Job description

Equinix is the world’s digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

Responsibilities

• Lead the ITS operating model
• Translate the ITS strategy into a clear global operating model, with defined ownership, decision rights, interfaces and ways of working
• Maintain an integrated roadmap of the major capabilities and changes landing across ITS, making dependencies, risks and impact visible
• Lead priority cross-functional initiatives from problem definition through implementation, adoption and measurable results
• Shape the future of global talent operations
• Design and continuously improve end-to-end talent processes, removing unnecessary handoffs, duplication and recurring points of failure
• Establish practical global standards, service expectations and governance while allowing for justified regional or business variation
• Use data, user feedback and root-cause analysis to solve systemic problems and improve the recruiter, hiring manager and candidate experience
• Shape technology, automation and AI enablement
• Represent ITS as the business owner for the talent technology roadmap, partnering with People Technology and product teams to prioritize the problems and outcomes that matter most
• Identify and scale automation and AI opportunities that remove low-value work, improve decisions and create capacity
• Define business requirements, success measures and adoption needs, ensuring solutions are tested against real workflows before they scale
• Support technology and vendor decisions by connecting user need, cost, risk and expected value
• Turn performance data into action
• Create operating rhythms that help ITS leaders see performance, make trade-offs, resolve risks and hold work to account
• Partner with Talent Intelligence, People Analytics and Finance to connect demand, capacity, productivity, experience, quality, cost and talent outcomes
• Translate operational data into clear recommendations and track whether major changes deliver the intended value
• Connect the work and drive adoption
• Work across Hiring Innovation and Velocity, Talent Intelligence, Talent Marketplace, functional talent delivery and onboarding to strengthen how the work connects end to end
• Build alignment across senior stakeholders with different priorities and drive decisions through evidence, judgment and constructive challenge
• Create practical playbooks, communications, enablement and feedback loops that help new ways of working take hold
• Represent the ITS operational perspective in broader People and enterprise programs, surfacing talent implications and dependencies early

Requirements

• Significant experience in talent operations, recruiting operations, HR transformation, product operations, enterprise program leadership or a related field
• A track record of translating complex strategy into practical operating models, processes and cross-functional delivery
• Strong knowledge of modern talent acquisition or talent practices and a clear point of view on how the function must evolve
• Experience shaping technology-enabled change in partnership with technical teams. Workday Recruiting experience is helpful but not required
• Practical understanding of automation and AI, including where these capabilities add value and where human judgment or stronger controls remain essential
• Strong analytical and commercial judgment, with the ability to frame choices, evaluate trade-offs and make clear recommendations
• Proven ability to influence senior stakeholders and lead across organizational boundaries without direct authority
• Excellent written and verbal communication, with the ability to make complex issues understandable and actionable
• You combine strategic thinking with a willingness to get close to the work
• You bring a point of view, listen well and challenge constructively
• You create clarity, bring the right people together and follow through from decision to adoption
• The targeted pay range for this position in the following location is / locations are:
• United States - Dallas Infomart Office DAI : 136,000 - 204,000 USD / Annual
• Canada - Toronto Office TRO : 139,000 - 209,000 CAD / Annual
• Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
• The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Benefits

• As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.
• Employee Assistance Program : An Employee Assistance program is available to all employees.
• US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.
• Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form .