Global HR Generalist

Qcells USA Corp.; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Qcells USA Corp in Houston, TX is seeking a Global HR Generalist (Bilingual) to support day-to-day HR operations for expats and global assignees. You will manage employee records, document coordination, routine reporting, and inquiries under the GHR Manager's guidance.

You will collaborate with Global HQ HR, Finance, Legal, and external vendors to ensure compliance and a smooth employee experience. The role requires in-office presence and up to 10% travel.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1–3 years of HR, administrative, or related experience; internship may be considered.
• Excellent verbal and written communication skills in both English and Korean
• Strong organizational skills with attention to detail and accuracy
• Ability to learn HR systems and global mobility processes
• Basic understanding of employment-based immigration processes; training will be provided
• Ability to manage multiple tasks and meet deadlines
• Basic understanding of HR compliance requirements; with ability to learn federal/state regulations
• Strong customer focus, adaptability, and sense of accountability

Responsibilities

• Serve as the primary HR point of contact for Korean expats, handling routine inquiries and escalating complex matters to the GHR Manager.
• Manage day-to-day expat assignment administration, including onboarding, offboarding, and assignment changes.
• Coordinate with Global HQ, HR Operations, and internal stakeholders to ensure timely processing of expat HR activities.
• Coordinate expat payroll activities with Payroll, HR Operations, Finance, and external providers for accuracy and timeliness.
• Collect expat payroll data, coordinate employee changes, and flag discrepancies for review.
• Review payroll inputs, calculations, and results; resolve routine discrepancies and escalate complex issues.
• Coordinate Korean and US tax filing activities and tax equalization with external advisors and Finance.
• Administer routine Global Medical Plan activities, including enrollments and terminations, with providers.
• Address employee inquiries related to payroll, tax, and benefits per approved policies.

Skills

Bilingual English/Korean

HR systems

Attention to detail

Multitasking

Education

Bachelor’s degree in HR/Business Admin

Tools

Workday

Payroll systems (ADP Paycom Paylocity)

MS Office

Job description

Description

Title: Global HR Generalist Department: EPC HR Office Location: Houston, TX Supervisor: GHR M anater FLSA Status: Exempt Position Status: Full-Time, Permanent

Work Status: (In-Office)

Global HR Generalist (Bilingual)

Hanwha Qcells USA Corp (Qcells USA) specializes in providing utility-scale modules, solar photovoltaic (PV), and battery energy storage systems (BESS) project development, along with Engineering, Procurement, and Construction (EPC) services for solar and BESS projects nationwide. Qcells USA delivers comprehensive turnkey solutions encompassing the entire utility-scale project lifecycle. By choosing Qcells USA for turnkey solutions, customers can reduce uncertainty and risk, leading to enhanced investment returns and contributing to a more sustainable future.

Qcells USA’s complete turnkey solutions seamlessly integrate the expertise of our Development, Module, and EPC teams, while ensuring close coordination with other vital internal groups such as Project Finance, Systems Integration, and Legal. This collaborative approach ensures that Qcells USA projects deliver exceptional value and performance. With several multi-billion-dollar investments, Qcells is pioneering the establishment of the only complete module supply chain in the U.S., including the expansion of our Georgia module manufacturing facility, which stands as the largest in the Western Hemisphere.

As an integral part of the global Qcells brand, Qcells USA benefits from a legacy of excellence in photovoltaic manufacturing. Qcells is renowned worldwide for its high-performance, superior-quality solar cells and modules. With dual headquarters in Seoul, South Korea (Global Executive HQ) and Thalheim, Germany (Technology & Innovation HQ), Qcells operates under the umbrella of Hanwha Group, a FORTUNE Global 500 company and one of the top 8 business conglomerates in South Korea.

SUMMARY

The Global HR Generalist supports day-to-day HR operations for expats and global assignees under the guidance of the GHR Manager. This role handles employee records, document and schedule coordination, routine reporting, and basic inquiries. The GHR Manager reviews and makes final decisions on tax, immigration, payroll, and benefits matters.

This role also supports in-office HR operations, HR roster management, Global HQ (South Korea) HR reporting, and onboarding and offboarding processes. The position works closely with Global HQ HR, Finance, Legal, and external vendors to ensure compliance, accuracy, and a smooth employee experience.

This position reports to the GHR Manager and the Director of HR Strategy, or another senior management personnel that the CEO of the Company may designate. This position is In-Office reporting to the Houston, TX office _ days per week with working hours are Monday through Friday, from 9:00am to 6:00pm local time. This position is expected to travel up to 10%.

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.

ESSENTIAL JOB FUNCTION & RESPONSIBILITIES

• Korean Expat HR & Assignment Administration
  • Serve as the primary HR point of contact for Korean expats, independently handling routine inquiries and escalating policy exceptions or complex matters to the GHR Manager.
  • Manage day-to-day expat assignment administration, including onboarding, offboarding, assignment changes, and related documentation.
  • Coordinate with Global HQ, HR Operations, and internal stakeholders to ensure timely and accurate processing of expat HR activities.
• Expat Payroll, Tax & Benefits Administration
  • Coordinate expat payroll activities with Payroll, HR Operations, Finance, and external providers, ensuring accurate and timely processing.
  • Collect expat payroll data, coordinate employee changes, and flag discrepancies for review.
  • Review payroll inputs, calculations, and results, resolve routine discrepancies, and elevate complex issues as needed.
  • Coordinate Korean and US tax filing activities, tax equalization processes, and employee tax briefings with external tax advisors and Finance.
  • Administer routine Global Medical Plan activities, including enrollments, terminations, dependent changes, and coverage updates, in coordination with benefits providers.
  • Address employee inquiries related to payroll, tax, and benefits based on approved policies and guidance.
• Immigration & Compliance Support
  • Coordinate immigration processes with external counsel, employees, and internal stakeholders, including document collection, case tracking, and visa renewals.
  • Monitor visa and work authorization expiration dates and escape potential compliance risks or complex cases to the GHR Manager.
  • Maintain accurate immigration records and support compliance with applicable company policies and legal requirements.
• HR Data Management & Reporting
  • Maintain accurate employee and assignment records in Workday and other HR systems, including approved employee status changes and data updates.
  • Review and reconcile HR data across Workday, payroll, and internal reporting systems, identifying and resolving routine discrepancies.
  • Prepare and maintain regular headcount, expat assignment, and Global HQ reports, ensuring data accuracy and timely submission.
  • Coordinate with HR Operations and other stakeholders to improve HR data quality and reporting processes.
• Process Support and Confidentiality
  • Support HR operations, including employee lifecycle activities, HR documentation, and coordination with internal teams.
  • Maintain and update HR procedures, checklists, and administrative guidelines to support consistent HR operations.
  • Identify opportunities to improve HR processes, data accuracy, and operational efficiency, and support approved improvement initiatives.
  • Handle confidential employee and company information in accordance with established policies and data privacy requirements.
• HR Operations Support
  • Support onboarding, offboarding, employee status changes, and HR document management.
  • Maintain the confidentiality of employee and company information.
• Other Duties as Assigned
  • Regular attendance, in accordance with company's attendance policy and supervisory assignment, is an essential job duty requirement for this position.
  • Perform other duties and special projects, as assigned by Management.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 1–3 years of HR, administrative, or related experience; relevant internship experience may be considered.
• Excellent verbal and written communication skills in both English and Korean
• Strong organizational skills with attention to detail and accuracy.
• Ability to learn HR systems, applicable regulations, and global mobility processes.
• Basic understanding of employment-based immigration processes is preferred. Training will be provided.
• Ability to manage multiple tasks and meet deadlines
• Basic understanding of HR compliance requirements, with the ability to learn applicable federal and state regulations.
• Strong customer focus, adaptability, and sense of accountability

PREFERRED QUALIFICATIONS

• Engineering, Procurement, and Construction (EPC) or related energy industries
• Basic to intermediate Excel skills
• Experience supporting Korean employees with HR administration, payroll, and relocation
• Experience coordinating documentation with external vendors or tax firms is preferred but not required.
• Proficiency using HRIS (such as Workday), Payroll system (such as ADP, Paycom, Paylocity, etc), and MS Office

EXAMPLES OF PHYSICAL DEMANDS

• Stationary Position: frequently remains stationary up to 90% of the time and sitting up to 8 hours in a day
• Move/Traverse: infrequently bend, stand, stoop and/or walk
• Carry Weight: infrequently carry weight and/or lift objects (light to heavy) weighing up to 10 pounds
• Hearing and Speech: frequently communicates with the ability to hear and talk on a regular basis with employees, coworkers, and all personnel matters; must be able to exchange accurate information in these situations
• Sight: frequent use of sight to detect images on computer, office documents, and office objects near and far
• Climb: occasionally ascends/descends on stairway to get to office upper and lower floors
• Travel: up to 10% as needed

EXAMPLES OF WORK ENVIRONMENT

• Regular professional, office business setting
• Noise level ranges from low to moderate (if in office setting)
• Noise level ranges from moderate to high (if on construction worksite)
• Under the Office Mobilization Plan (OMP) policy, the role may transition to an onsite or hybrid arrangement, as determined by business needs and the Head of Department

Hanwha Qcells is proud to be an at-will Equal Opportunity Employer and prohibits discrimination against race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, pregnancy, citizenship, disability, protected veteran status and any other classification protected by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

It is important to note that the job descriptions provided by Qcells USA Corp are not intended to be comprehensive lists of all duties, responsibilities, or qualifications associated with the positions. Duties and responsibilities may change at any time with or without notice, reflecting our dynamic and evolving work environment.

We are committed to the full inclusion of all qualified individuals. As part of this commitment, Hanwha Qcells will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please contact us to request accommodations at [e-mail].