Global Governance Lead, Vendor Operations

Google; San Bruno (CA); On-site; USD 164,000 - 239,000; Full time

Job summary

Google's Global Vendor Operations within YouTube Trust and Safety seeks a Governance Lead to bridge senior leaders and front-line teams, ensuring vendor delivery and regulatory compliance across global operations. You will oversee supplier performance and cross-functional synergy to keep YouTube safe and reliable.

The role emphasizes data-driven briefings, governance reviews, and standardized workflows for content moderation and user appeals, with a competitive package including base salary,

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience leading operations in technology, management consulting, or vendor management environments.
• Experience managing programs, vendor operations, and cross-functional teams.

Responsibilities

• Synthesize complex operational data into concise briefings and executive summaries for leadership, highlighting insights, metrics, and risks with actionable recommendations.
• Facilitate recurring governance reviews to monitor vendor performance and mitigate operational risks.
• Refine monthly vendor scorecards and materials to establish clear accountability and alignment.
• Establish standardized frameworks for content moderation workflows and user appeals to optimize processing speed and quality.
• Perform advanced quantitative analyses to drive system efficiency and measurable performance improvements.

Skills

Leadership

Program management

Vendor management

Cross-functional collaboration

Education

Bachelor's degree or equivalent practical experience

Job description

Google's Global Vendor Operations within YouTube Trust and Safety seeks a Governance Lead to bridge senior leaders and front-line teams, ensuring vendor delivery and regulatory compliance across global operations. You will oversee supplier performance and cross-functional synergy to keep YouTube safe and reliable.

The role emphasizes data-driven briefings, governance reviews, and standardized workflows for content moderation and user appeals, with a competitive package including base salary,