Global Financial Crimes Surveillance Lead

Bank of America; Jacksonville (FL); On-site; USD 140,000 - 200,000; Full time

Job summary

Bank of America in Jacksonville, FL seeks a senior Global Financial Crimes Surveillance Controller Tower Manager to lead end‑to‑end governance of targeted surveillance analyses, ensuring risks are identified, communicated, and remediated in a timely and consistent manner.

The role drives oversight of the surveillance program, collaborates with Front Line Units and Control Functions, and establishes standards to promote transparent, data-driven risk decisions while advancing capability

Qualifications

• 10+ years of experience in financial crimes, surveillance, investigations, compliance, operational risk, data analytics, program management, or a related discipline.
• Bachelor's degree or equivalent work experience.
• Demonstrated experience leading complex, cross-functional analytical reviews, risk programs, or control tower activities from intake through remediations.
• Knowledge of anti-money laundering, sanctions, fraud, financial crime typologies, surveillance practices, and regulatory expectations.
• Experience establishing governance routines, quality standards, management reporting, risk metrics, and escalation processes.
• Ability to provide credible challenge, evaluate complex analytical conclusions, and influence decisions across senior and technical stakeholders.
• Proven ability to manage competing priorities, dependencies, issues, and remediation actions in a dynamic risk environment.
• Strong executive communication and written reporting skills, with the ability to translate complex analysis into clear risk implications and decisions.

Responsibilities

• Drives end-to-end governance of targeted surveillance analyses, from intake and prioritization through execution, review, escalation, and closure.
• Establishes review standards, operating routines, and quality controls to promote consistent, timely, and well-documented analytical outcomes.
• Monitors the surveillance portfolio, delivery milestones, risk indicators, dependencies, and emerging concerns, escalating material risks and delays.
• Coordinates management and stakeholder reporting on analytical activity, findings, thematic trends, remediation progress, and capability enhancements.
• Provides credible challenge of analytical scope, methodology, conclusions, and recommended actions to ensure risks are appropriately identified and addressed.
• Drives remediation of identified data, process, control, and capability gaps, including ownership, action planning, dependency management, and closure validation.
• Partners with surveillance analysts, investigations, threat intelligence, sanctions, fraud, technology, data, and line-of-business risk teams to align priorities and resolve barriers.
• Uses lessons learned and portfolio insights to support development and refinement of surveillance typologies, analytical tools, and operating practices.

Skills

Financial Crimes Data Analysis

Behavioral Analytics

Suspicious Activity Detection

Typology Identification & Development

Threat Intelligence Analysis

Network & Entity Analysis

Data Mining & Visualization

Risk Identification & Assessment

Investigative Problem Solving

AML Regulatory Knowledge

Sanctions Risk

Data Quality Management

Intelligence Reporting

Written Communications

Stakeholder Management

Education

Bachelor's degree

Equivalent work experience

Job description

Bank of America in Jacksonville, FL seeks a senior Global Financial Crimes Surveillance Controller Tower Manager to lead end‑to‑end governance of targeted surveillance analyses, ensuring risks are identified, communicated, and remediated in a timely and consistent manner.

The role drives oversight of the surveillance program, collaborates with Front Line Units and Control Functions, and establishes standards to promote transparent, data-driven risk decisions while advancing capability