Global Financial Crimes Manager- Training Manager

Bank of America; Phoenix (AZ); On-site; USD 110,000 - 160,000; Full time

Job summary

Bank of America is seeking an experienced AML Compliance Manager to lead financial crimes risk programs across the organization. You will collaborate with Front Line Units and Control Functions to ensure stringent regulatory compliance and robust controls.

Responsibilities include policy development, risk reporting to GC&OR leaders, monitoring regulatory changes, and guiding remediation efforts. The role emphasizes training, leadership, and effective governance to protect the institution and its

Qualifications

• Minimum of seven years of relevant AML experience.
• Knowledge of AML legislation and regulatory expectations.
• Bachelor’s Degree in related field; CAMS certification preferred.

Responsibilities

• Advises and directs the development and maintenance of financial crimes policies and standards, and reviews policies to ensure regulatory requirements and risks are addressed.
• Produces and oversees independent financial crimes risk management reporting to GC&OR Senior Leaders and FLU/CF Senior Leaders.
• Monitors regulatory changes and advises business leaders on policy updates and implementation plans.
• Participates in industry forums to identify emerging risks and regulatory expectations.
• Escalates financial crimes compliance and operational risks to governance routines.
• Identifies, aggregates, reports, and tracks remediation and control enhancements related to financial crimes.
• Reviews internal and external loss events and develops remediation plans.
• Designs and delivers AML training; creates materials, job aids, and readiness programs.

Skills

AML Compliance

Regulatory Knowledge

Risk Management

Policy Development

Training

Coaching

Reporting

Written Communications

Leadership

Governance

Education

Bachelor’s Degree

CAMS Certification

Job description

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description

This job is responsible for executing substantive money laundering, economic sanctions and fraud compliance and operational risk practices. Key responsibilities include working directly or through compliance officers for the Front Line Units (FLUs) and Control Functions (CFs) to complete compliance, policy, operational/fraud risk management requirements.

Responsibilities

• Advises and directs the development and maintenance of financial crimes owned policies and standards, and reviews relevant Front Line Units/Control Functions-owned policies and standards to ensure that regulatory requirements and operational risks are appropriately addressed
• Produces and/or oversees independent financial crimes risk management reporting to Global Compliance & Operational Risk (GC&OR) Senior Leaders and FLU/CF Senior Leaders
• Monitors the changes in regulations applicable to Global Financial Crimes, including advising business leaders, directing the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed
• Participates in industry forums and monitors regulatory expectations, emerging legislation and regulation, political scrutiny, litigation and key influencers to identify and mitigate emerging risks
• Escalates financial crimes related compliance and operational risks and issues to appropriate governance routines, management/board level committees
• Identifies, aggregates, reports, escalates, inspects, and challenges the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes
• Reviews and challenges internal and external operational loss events, including the development of remediation plans to strengthen controls and providing oversight to ensure they are addressed appropriately

Key Responsibilities

• Design and deliver instructor‑led, virtual, and self‑paced training for AML investigations managers.
• Create and maintain training materials, job aids, case studies, assessments, and readiness programs.
• Ensure training content reflects current regulations, internal policies, procedures, and industry best practices.
• Partner with operational leaders to identify knowledge gaps and performance trends.

Managerial Responsibilities

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, elevate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Required Qualifications

• Minimum of seven years of relevant experience
• Knowledge of anti-money laundering (AML) and related AML legislation

Desired Qualifications

• Bachelor’s Degree in related field
• Experience in financial services and/or a related government entity
• Certified Anti-Money Laundering Specialist (CAMS)

Skills

• Critical Thinking
• Monitoring, Surveillance, and Testing
• Regulatory Compliance
• Risk Management
• Coaching
• Issue Management
• Policies, Procedures, and Guidelines Management
• Strategy Planning and Development
• Written Communications
• External Resource Management
• Reporting
• Talent Development

Shift

1st shift (United States of America)

Hours Per Week

40