Global Field Service Technician – Laser Systems (Junior)

4JET Technologies GmbH; Deutschland; Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible working hours

Internal training opportunities

Collegial working environment

Job summary

A laser technology firm seeks a Junior Industrial Field Service Technician to travel for installations and repairs. Responsibilities include troubleshooting and conducting trainings. Ideal candidates should have strong analytical skills and customer service orientation. Knowledge in laser processes is beneficial. The role offers a collegial environment with flexible hours and training opportunities.

Qualifications

• Laser process or systems knowledge is beneficial.
• Strong analytical and fault isolation skills.
• Knowledge of English (written and verbal); German is a plus.

Responsibilities

• Travel to customer sites, averaging 60% National and 20% International.
• Troubleshoot, diagnose, and repair units in the field.
• Conduct trainings on preventive maintenance and machine operation.

Skills

Analytical skills

Problem-solving skills

Customer service skills

Interpersonal skills

Tools

PLC

Computer skills

Job description

Junior Industrial Field Service Technician (m/f/d)

Do you want to help us save the world?

We develop laser technology for green technologies: more efficient solar cells, low-emission aviation through the sharkskin effect, or quiet tires for electric vehicles – the solutions for tomorrow require our commitment today.
As a specialist in laser-based surface technology, the 4JET Group provides complex machines to our global customer base. We are growing in all areas of business and are therefore looking for reinforcement for our team of engineers, technical experts, and business professionals.

Send your application

Please indicate your possible starting date as well as your salary expectations. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

Send your application to: [e-mail]

• Travel to customer sites (average about 60% National and 20% International travel)
• Troubleshoot, diagnose, and repair units in the field
• Installation and setup of new machines
• Conduct trainings on preventive maintenance, safety regulations, and operation of machines
• Provide general customer service on the phone (on-call emergency service) and in person
• Administrative tasks e.g. maintaining records of service calls, trainings, and expenses

Requirements

• Laser process or systems knowledge is beneficial, but not a must
• Strong analytical, fault isolation and problem-solving skills
• Computer and PLC experience preferred
• Strong interpersonal and customer service skills
• Set a high standard of ethics, professionalism, and competency
• Knowledge of the English language (written and verbal), German language skills are a plus
• Must be willing to travel to Germany for training (average about 2 months)

Our offer

• A pleasant, collegial, and appreciative working environment.
• Family-friendly flexible working hours.
• Internal and external training opportunities.

I am available as your first point of contact for
any questions or further inquiries.

Please indicate your possible starting date as well as your salary expectations. All qualified applicants will receive consideration for employment without regard to the individual`s race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.