Global Field Applications Engineer - Optical & AI Solutions

Lumentum; Town of Texas (WI); On-site; USD 150,000 - 214,000; Full time

Benefits offered by this job

Annual bonus

Equity

Health benefits

Job summary

Lumentum is seeking a Field Applications Engineer (FAE) to join a global team supporting customers across cloud and networking platforms. The role involves pre-sales technical support, design-in activities, and close collaboration with Sales, PLM, and R&D to drive adoption of Cloud Modules and components in data centers and GPU clusters.

You will work with Tier 1 customers, travel domestically and internationally, and contribute to technical responses for RFIs/RFQs while building strong customer

Qualifications

• Degree in physical sciences or electrical engineering.
• Experience in designing/developing or testing optical modules and components.

Responsibilities

• Provide pre-sales technical support and product demonstrations.
• Grow technical relationship with customer.
• Assist sales in assessing potential application of company products to meet customer needs.
• Develop design and implementation specifications for complex products/applications/solutions.
• Create detailed customer product documentation including action plans and reports.
• Manage Product Change Notification (PCN) process with customers and engineering.
• Participate in Failure Analysis and Corrective Action activities.

Skills

Pre-sales support

Customer engagement

Technical presentation

Design-in collaboration

Education

Electrical engineering degree

Equivalent degree in physical sciences

Tools

Python

CMIS/C-CMIS

Arista

Cisco

NVIDIA

Job description

Lumentum is seeking a Field Applications Engineer (FAE) to join a global team supporting customers across cloud and networking platforms. The role involves pre-sales technical support, design-in activities, and close collaboration with Sales, PLM, and R&D to drive adoption of Cloud Modules and components in data centers and GPU clusters.

You will work with Tier 1 customers, travel domestically and internationally, and contribute to technical responses for RFIs/RFQs while building strong customer