Job Title: Global Directory Services Engineer
Location: Remote, required to be within 1-2 hour commutable distance in one of the following Client office locations: Corning, NY; Charlotte, NC; Vineland, NJ; Phoenix, AZ; Hemlock, MI; Hickory, NC; Blacksburg, VA; Keller, TX.
Duration: 06+ Months. Standard M-F 8-5. OT not anticipated.
Schedule and Interview Process
Requirement for onsite meetings 1-2 times/year. Interview Process: 1st round 30 min video interview, 2nd round 1 hour video panel interview with team.
Scope and Purpose of Position
The Global Directory Services Engineer is a senior technology leader and SME for Global Directory Services, to include on-premises and cloud Active Directory, Microsoft Entra, and related products and utilities which support AD/Entra. A core accountability of this position is a strong engineering mindset that focuses on keeping the environment organized, secure, while flexible, and minimizing manual tasks through standards-driven automation.
Roles and Responsibilities
- Design, install, configure, operate Active Directory (AD), Entra, and supporting utilities and products.
- Establish standards, policies & guidelines for Active Directory and Entra in collaboration with service line owner, information security, and technology teams.
- Develop, configure, and support Active Directory and Entra solutions that meet business needs and align with Client technology standards.
- Support IT project start up through technical consultation, charter definition, benefit and analysis, requirements gathering and formal PMO approval.
- Partner with all members of project team as a technical lead in the planning, design, coordination and execution of comprehensive, realistic and effective work plans.
- Help promote a consistent vision and strategy throughout the organization.
- Build relationships that foster collaboration and partnerships to drive better strategies, priorities, and service to the customer.
- Assist and oversee quality change control according to Client Change Management, Incident Management, Problem Management and Disaster recovery Methodology.
- Mentor members of the infrastructure team on architectural, engineering and operational best practices related to Active Directory.
- Communicate design strategy at all levels of the organization.
- Provide escalated support for Business-Critical problems.
Education Requirements
- Bachelor's degree or equivalent from four-year college in computer science or related field, preferred.
- High School Diploma or GED minimum required.
Work Experience
- 7-10+ years of experience in Active Directory / Windows system administration, with a focus on private cloud and public cloud platforms.
- 7-10+ years' experience in a production IT environment managing enterprise IT infrastructure, hardware, hosting services and cloud infrastructure.
Required Skills
- Active Directory Design and Migration experience at an enterprise level (multiple forests and domains, trust relationships).
- Active Directory Security Best Practice Implementation (e.g., tiered services, GPOs, Privileged Access Workstations, AD Health Monitoring).
- Active Directory Backup / Restore Testing, Ransomware Protection.
- In depth knowledge of Active Directory and Windows Servers, including Active Directory on Prem, Azure AD, ADFS, M365 Integration, Multi-factor Authentication, Windows Server Core.
- Professional, big picture thinker, accountable, committed and well respected by team; can contribute significantly to mission, vision and strategy of the organization.
- Exhibits a wide breadth of technical, operational and team leadership skills; excellent command and control; develops strong talent through good situational management skills; possesses a passion for excellence.
- Consistently achieves quality results on a timely basis; challenges and pushes his team; high "Say-Do" factor (i.e. delivers on commitments); superior follow through.
- Experience engineering, building, and supporting a global active directory environment.
- A holistic understanding of IT infrastructure inclusive of server, storage, network, virtualization, database, DR/business recovery and continuity practices, etc.
- Understanding of public cloud models (IaaS, PaaS, SaaS) and providers (AWS, Azure).
- Demonstrated expertise driving operational improvement and excellence.
- Proven ability to influence and interact effectively with peers and IT leaders.
- Strong communication and presentation skills.
- Strong crisis management.
Desired Skills
- Experience with Microsoft AD partitioning and tiering mechanisms, such as Red Forest and Tier 0/1/2, Privileged Access Workstations (PAW), Netwrix Password Policy Enforcer, Quest Recovery Manager.
- Manufacturing Experience.
- Active Directory in a High Security / Regulated environment.
Benefits
Minimal travel anticipated within the US. Possibility of extension based on demand. Possibility of conversion, but not a guarantee.