Global Director, Learning & Development

tms; Chicago (IL); Hybrid; USD 160,000 - 170,000; Full time

Benefits offered by this job

Hybrid work model

401(k) with company match and profit分享

Paid time off 15 days + holidays

Tuition reimbursement and student loan

Job summary

tms, a global organization, seeks a seasoned Global Director of Learning and Development to design, implement, and oversee comprehensive programs aligning with business objectives. The role emphasizes strategic leadership, continuous learning culture, and measurable impact across a diverse workforce.

The ideal candidate brings 7–10 years in L&D with leadership experience, strong instructional design, and expertise in LMS platforms.

Qualifications

• Bachelor’s/Master’s in HR, OD, Education or related field
• Proven track record designing and implementing L&D programs that boost engagement and performance
• Experience in corporate, large organizations with diverse workforce needs
• Familiar with digital learning solutions and innovative methodologies
• Experience managing budgets and resources to achieve outcomes
• Strong understanding of adult learning and instructional design

Responsibilities

• Assess learning needs and gaps across the organization
• Develop and implement a global L&D strategy aligned with business goals
• Design onboarding, leadership development, technical skills, and other programs
• Create a curriculum addressing learning needs at all levels
• Lead and coordinate internal or external trainers to deliver sessions
• Evaluate learning programs using metrics and feedback for improvement
• Oversee learning technology platforms and tools to enhance delivery
• Collaborate with senior leadership to align learning initiatives with objectives
• Ensure compliance with regulatory requirements and industry best practices
• Manage learning and development budget and global events

Skills

Leadership

Instructional design

LMS expertise

Change management

Budget management

Project management

Strategic thinking

Education

Bachelor’s degree in HR/OD/Ed

Master’s degree preferred

Tools

LMS

Articulate 360

Storyline

Job description

About Us

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With more than 1,400 employees across 28 countries., we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With more than 1,400 employees across 28 countries., we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.

Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.

Most importantly, we're a place where you can achieve great things, and be recognized as the best.

What Matters The Most

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving. tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.

What You Will Bring To The Organization

The Global Director of Learning and Development is responsible for designing, implementing, and overseeing comprehensive learning and development programs within the organization. The role requires a strategic mindset to align learning initiative with business objectives while fostering a culture of continuous learning and professional growth among employees. This individual will have an insatiable appetite for continuous learning and growth, coupled with a penchant for precision and structure.

Roles And Responsibilities

• Assess the skill gaps, competency opportunities, and learning needs within tms
• Identify where training and development initiatives can enhance individual and team performance.
• Develop and implement a comprehensive global learning and development strategy aligned with organizational goals and objectives.
• Design and implement learning programs, including onboarding, leadership development, technical skills training, and other professional development initiatives that align with tms goals.
• Create and maintain a curriculum that addresses the learning needs of employees at all levels within the organization.
• Facilitate relevant and effective training sessions, workshops, and seminars, either directly or through coordination with internal or external trainers.
• Evaluate, implement, and manage learning technology platforms and tools to enhance the delivery and effectiveness of learning programs.
• Regularly assess the effectiveness of learning programs through metrics, feedback, and evaluations, and make necessary adjustments for continuous improvement.
• Foster a culture of continuous learning and development within tms.
• Identify high-potential employees and develop tailored development plans to support their career growth and succession planning.
• Collaborate with senior leadership globally to identify learning needs and ensure alignment with business objectives.
• Ensure learning programs comply with legal and regulatory requirements, as well as industry best practices.
• Develop and manage the learning and development budget, ensuring resources are allocated effectively to achieve desired outcomes.
• Plan and organize global learning events, as needed.

Skills And Experience We Would Like You To Have

• Minimum of 7-10 years of experience in learning and development roles, with at least 3-5 years in a leadership or managerial capacity.
• Bachelor’s degree in Human Resources, Organizational Development, Education, or a related field. Master’s degree preferred.
• Proven track record of designing and implementing successful learning and development programs that drive employee engagement and performance.
• Experience working in a corporate setting, preferably within a large organization with diverse workforce needs.
• Familiarity with industry trends and best practices in learning and development, including digital learning solutions and innovative learning methodologies.
• Experience managing budgets and resources effectively to achieve desired outcomes.
• Strong understanding of adult learning principles and instructional design methodologies.
• Experience leading and developing a team of learning professionals.
• Previous experience in change management and organizational development initiatives is a plus.
• Strong leadership skills to inspire and motivate a team of learning professionals across organization and drive the learning agenda across the organization.
• Ability to think strategically and align learning initiatives with organizational goals and objectives.
• Excellent communication skills, both verbal and written, to effectively convey learning concepts and engage with stakeholders at all levels.
• Proven ability to collaborate with cross-functional teams and build relationships with internal and external stakeholders.
• Self-motivated individual who excels in an environment that values autonomy and independent thinking.
• Proficiency in instructional design principles and methodologies to develop effective learning content and experiences.
• Familiarity with learning management systems (LMS), e-learning authoring tools, and other learning technologies.
• Strong analytical skills to assess learning needs, measure program effectiveness, and make data-driven decisions.
• Ability to navigate and facilitate change within the organization through effective change management practices.
• Strong project management skills to plan, execute, and monitor learning initiatives within scope, budget, and timeline.
• Flexibility and adaptability to thrive in a dynamic and fast-paced environment, and to adjust learning strategies as needed.
• Relevant certifications such as CPLP (Certified Professional in Learning and Performance) or CPTD (Certified Professional in Talent Development) are preferred.

Starting salary between $160-170K

TOTAL REWARDS

Benefits

Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant:

• Our commitment to rewarding results
• Opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’—and our company’s—success

There's more ...

Generous Medical, Dental, Vision And Other Great Benefits

• Paid parental and medical leave programs
• 401(k) with a company match component and profit sharing
• 15 days of paid time off plus company holidays
• Hybrid work model
• Tuition reimbursement and student loan repayment assistance
• Inclusive employee resource groups

EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

RECRUITING AGENCIES

tms does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the tms Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, tms employees, or any other company location. tms is not responsible for any fees related to unsolicited resumes.