Global Customs & Compliance Specialist

ADP, Inc.; Chattanooga (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

Steam Logistics is seeking a Customs Specialist in Chattanooga, TN to support the processing of U.S. import shipments by reviewing documents, entering accurate data, and helping ensure cargo is cleared compliantly and on time.

This role works closely with customers, internal teams, and government agencies such as CBP, FDA, and USDA. Candidates should be detail‑oriented, organized, and interested in building a career in logistics and international trade.

Qualifications

• High attention to detail with data entry and document review skills.
• Clear written and verbal communication skills.
• Ability to stay organized and manage multiple tasks at once.
• Minimum of 1–2 years of professional work experience in any industry.
• Interest in logistics, supply chain, international trade, or compliance.

Responsibilities

• Collect and review commercial documents from clients and partners for completeness and accuracy.
• Enter shipment and customs data into Steam’s systems.
• Submit customs entries in advance of port arrival to support timely cargo release.
• Coordinate with internal Operations and Drayage teams to address holds, exams, or agency requirements.
• Communicate with CBP, FDA, USDA, FWS, DHS, and other agencies as needed.
• Assist with Post Summary Corrections (PSCs) under team guidance.
• Support client onboarding calls and help explain Steam’s customs clearance process.
• Help maintain HTS classifications, product records, and country‑of‑origin information.
• Prepare and issue Delivery Orders (D/O’s) for drayage partners and track shipments through final delivery.
• Assist with freight and terminal payments to help avoid unnecessary delays or storage charges.
• Support audits and internal reviews to maintain a strong culture of compliance

Skills

Data entry

Attention to detail

Clear communication

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Steam Logistics is seeking a Customs Specialist in Chattanooga, TN to support the processing of U.S. import shipments by reviewing documents, entering accurate data, and helping ensure cargo is cleared compliantly and on time.

This role works closely with customers, internal teams, and government agencies such as CBP, FDA, and USDA. Candidates should be detail‑oriented, organized, and interested in building a career in logistics and international trade.