Global Creative Director

Ben & Jerry; South Burlington (VT); Hybrid; USD 119,360 - 186,500; Full time

Benefits offered by this job

3 free pints a day

Dog-friendly office

Community volunteer days

Competitive salary and benefits

Job summary

Ben & Jerry in South Burlington, VT is searching for a Global Creative Director to lead the brand's creative vision and storytelling. This role is pivotal in shaping how the brand connects emotionally with consumers while ensuring its activist spirit remains integral.

We are looking for a creative leader with a passion for purpose-driven branding and over 10 years of experience. This position comes with a hybrid work model and opportunities for growth within our globally influential company.

Qualifications

• 10+ years of creative leadership experience.
• Strong creative instincts paired with strategic thinking.
• Ability to navigate complexity in a global environment.

Responsibilities

• Define and evolve the global creative vision.
• Lead and inspire a high-performing global creative team.
• Oversee the end-to-end creative development process.

Skills

Creative leadership

Brand storytelling

Strategic thinking

Collaboration

Education

10+ years of experience in creative leadership

Job description

We're hiring! And for one of the coolest jobs around!

We're looking for our next Creative Director, based in South Burlington, VT, a role that combines brand storytelling, creative vision and people leadership.

From our social media channels and product packaging to our Scoop Shops, this team helps define how Ben & Jerry's comes to life for consumers around the world.

If you're excited by the opportunity to help write the next chapter of one of the world's most recognizable and values-driven brands, building on an iconic creative legacy while ensuring it remains bold, authentic and true to its mission, we'd love to hear from you!

Learn more, share, apply here:

Job Description

About Ben & Jerry’s

Ben & Jerry's Homemade Inc., started in 1978 in a renovated gas station in Burlington, Vermont, USA, founded by childhood friends and dedicated activists Ben Cohen and Jerry Greenfield. In 2000 Ben & Jerry’s became a wholly owned autonomous subsidiary of Unilever (now owned by The Magnum Ice Cream Company (TMICC)) with a unique governance structure that provides for an independent Board of Directors vested with primary responsibility for advancing Ben & Jerry's social mission and ensuring the essential integrity of the brand.

Ben & Jerry’s is one of TMICC’s most valuable and iconic brands, with annual turnover exceeding €1 Billion, and with high ambitions to double the business, and expand its impact throughout the world. Central to the mission of Ben & Jerry's is the belief that all three parts of its mission must thrive equally. This translates into a high‑paced growth environment without compromising our grassroots and activist spirit. That is how we remain a true purpose‑led organization with a connected 3-part mission, which you will find reflected in our KPI’s.

Are you a creative leader ready to shape the global expression of one of the world’s most iconic purpose‑driven brands?

Ben & Jerry’s is looking for our next Global Creative Director — a role that leads the creative vision, storytelling, and design systems that bring our products, purpose, and fan love to life around the world.

This is a chance to shape the next chapter of Ben & Jerry’s creative expression — honoring what makes the brand beloved while evolving how it connects with fans, shows up in culture, and brings its three‑part mission to life around the world.

You’ll help bring the brand to life across global campaigns, packaging, digital content, experiential moments, and fan‑love touchpoints — from surprise‑and‑delight experiences to the creative details that make Ben & Jerry’s unmistakable.

Who You Are

You’re a creative leader, storyteller, and brand builder who thrives at the intersection of culture, design, product, and purpose.

You know how to turn big ideas into meaningful work—and inspire teams to deliver creative that resonates globally.

At your core, you:

• Lead creative teams with clarity, energy, and a high bar for excellence
• Build brands that earn deep emotional connection and cultural relevance
• Translate strategy into powerful, insight‑driven creative
• Blend storytelling, design, and innovation across channels
• Stay ahead of culture and bring fresh thinking to every brief
• Believe creativity can spark joy and drive meaningful change

What You’ll Get to Do

As the Global Creative Director, you’ll sit within the Global Integrated Marketing team and work hand in hand with our Digital Marketing, Consumer Insights, and Marketing Innovation teams to meet the creative needs of the business across all global markets. You’ll shape and elevate Ben & Jerry’s creative expression worldwide, including:

Creative Strategy & Brand Stewardship

• Define and evolve the global creative vision, ensuring a distinctive and consistent brand experience across all channels, markets, and consumer touchpoints
• Translate business, consumer, and marketing insights into breakthrough creative strategies and campaigns that drive brand growth and engagement.
• Champion brand excellence while balancing innovation, cultural relevance, and commercial impact.

Creative Leadership & Collaboration

• Lead, develop, and inspire a high‑performing global creative team, fostering a culture of creativity, collaboration, accountability, and continuous improvement
• Mentor talent and build capabilities that position the organization for future growth
• Partner with cross‑functional leaders across Marketing, Innovation, Consumer Insights, Digital, and Commercial teams to align creative priorities and business goals
• Influence senior stakeholders and align creative priorities with brand growth, and innovation strategies

Creative Operations & Execution

• Oversee the end‑to‑end creative development process across brand packaging, digital, social, retail, and experiential channels
• Ensure creative work is strategically aligned, insight‑driven, and executed to the highest standards of craft
• Establish efficient workflows, governance, and operating models that enable speed, consistency, and quality
• Manage budgets, agency partnerships, and creative resources to maximize impact and effectiveness.
• Maintain a high standard of craft across design, typography, and visual execution
• Ensure best‑in‑class creative execution across digital, physical, and experiential formats

What Makes This Role Unique

At Ben & Jerry’s, creative is more than how things look — it’s how we build emotional connection, spark joy, invite fans in, and bring our values to life.

This role sits at the center of product, purpose, culture, and community, shaping work that is unmistakably Ben & Jerry’s across markets, moments, and channels.

It is a unique opportunity to help define how the brand shows up next while staying grounded in the joy, values, and activist spirit that have made it iconic.

What You Bring

• 10+ years of creative leadership experience
• Expertise across brand, content, and integrated marketing
• Experience leading and developing high‑performing teams
• Strong creative instincts paired with strategic thinking
• Ability to navigate complexity in a global environment
• A passion for purpose‑driven, values‑led brand building

What You Can Expect

• A unique mix of global scale & start‑up spirit – €7.9 billion powerhouse with an agile, entrepreneurial mindset. We’re building a new high growth Ice Cream company from the ground up.
• Growth and global opportunity — 42 markets, international exposure, and the chance to help shape a growing standalone ice cream company.
• A culture built on impact — freedom to act, challenge convention, and grow while measuring success by meaningful results.A company that celebrates joy, innovation, and purpose. We create extraordinary careers, just like our ice cream creates extraordinary moments.
• The opportunity to create fan‑loved moments — from custom labels and surprise‑and‑delight experiences to creative work that builds connection with communities around the world.
• Hybrid workplace (3+ days/week in office)
• Dog‑friendly office environment
• Community volunteer days
• Competitive salaries and comprehensive benefits package, including medical, dental, and vision benefits, generous vacation/holiday pay, 401(k) Retirement, Discount programs
• Learning and development programs
• Access to our gym at headquarters and the local area
• 3 free pints a day!
• Travel required approximately 15% of the time

Our People Profile

To support our 3‑part mission, Ben & Jerry’s also has an outspoken people‑mission. We look for people with these characteristics to strengthen our team:

• Purpose‑driven: passion and drive to make a real impact with our social mission agenda
• Empathy: curious to collaborate with a variety of personalities and styles and to build excellent relationships with internal & external stakeholders
• Mastery: continuously learn and develop to remain an expert in your functional area
• Autonomy: dare to make choices and take ownership
• Activism: interested in bringing about political or social change
• Equity: recognizing power dynamics and how biases play out in interactions throughout society; this awareness and these skills are necessary so that throughout our business we engage respectfully and make decisions fairly

Pay

The pay range for this position is $119,360 to $186,500. The Magnum Ice Cream Company (TMICC) takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus

This position is bonus eligible.

Long-term Incentive

This position is LTI eligible.

Benefits

TMICC employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but are not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Please include a resume & portfolio of your work in your application