Global Commercial Operations Leader

TransUnion LLC; Reston (VA); Hybrid; USD 193,500 - 406,500; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with employer match

Tuition reimbursement

Flexible time off

Job summary

TransUnion LLC is seeking a Vice President of Customer Support Operations in Reston, Virginia. This hybrid role involves defining and executing a commercial operations strategy aimed at revenue growth. You will partner with multiple departments to enhance operational excellence and customer experience.

Ideal candidates bring 10-15+ years of experience in commercial operations or sales, along with a strong understanding of pricing, analytics, and operating models. The position offers a competitive salary and robust benefits, emphasizing health, protection, and wellness.

Qualifications

• 10-15+ years of experience in Commercial Operations, Revenue Operations, or Sales Operations.
• Proven track record of operating model design and process reengineering.
• Experience partnering across Sales, Marketing, Product, Finance, Legal, and Technology.

Responsibilities

• Define and execute a global commercial operations strategy.
• Build and scale enterprise operating models.
• Lead global transformation initiatives to improve operating efficiency.

Skills

Commercial Operations experience

Revenue Operations expertise

Sales Operations knowledge

Cross-functional alignment

Pricing and packaging expertise

Education

Advanced degree in business or related field

Tools

CRM systems

BI tools

Job description

TransUnion LLC is seeking a Vice President of Customer Support Operations in Reston, Virginia. This hybrid role involves defining and executing a commercial operations strategy aimed at revenue growth. You will partner with multiple departments to enhance operational excellence and customer experience.

Ideal candidates bring 10-15+ years of experience in commercial operations or sales, along with a strong understanding of pricing, analytics, and operating models. The position offers a competitive salary and robust benefits, emphasizing health, protection, and wellness.