Global Client Manager

NTT DATA, Inc.; Remote; USD 75,000 - 120,000; Full time

Job summary

A global technology services leader is seeking a Global Client Manager to drive sales of high-bandwidth IP transit services. This remote position involves generating new revenue through transactional acquisition and managing key account relationships. The ideal candidate will have 3-5 years of high-tech sales experience, ideally within industries like gaming and hosting, along with a strong technical understanding of IP networks. A bachelor's degree in a related field is preferred. Competitive remuneration and benefits are included.

Benefits

Medical, dental, and vision insurance

Flexible spending or health savings account

Paid time off

401(k) program with company match

Qualifications

• Must have experience selling high-capacity IP transit connections.
• Minimum 3-5 years of high-tech sales experience preferred.
• Good understanding of key global IP networks and service providers.

Responsibilities

• Generate incremental new sales consistent with monthly targets.
• Prepare commercial and technical service proposals.
• Develop relationships with key business executives in customer organizations.

Skills

Sales experience with IP transit

Communication skills

Relationship management

Technical knowledge of IP networks

Education

Bachelor's degree in Business or related field

Tools

Salesforce (SFDC)

Microsoft Office

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

The Global Client Manager (GCM) is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated value‑added services, to ISPs and Internet‑centric companies, both domestically and internationally. This role focuses on transactional acquisition of new logos and requires significant analysis of technical and commercial terms.

In addition, the GCM may be assigned existing customers, where the GCM is responsible for managing all aspects of account needs. Within assigned accounts the GCM will have a focus on driving incremental new revenue, while providing the highest level of customer satisfaction with close coordination and effort with the broader GIN ecosystem. The GCM will be responsible for leading the strategy and success of the customer’s overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.

In this role you will:

• Generate incremental new sales consistent with monthly targets
• Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound
• Develop and maintain strong relationships with key business executives and other stakeholders in prospect and customer organizations
• Development of close working relationships with NTT international affiliate companies
• Work closely with Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco‑system team members to drive successful and meaningful customer experience with GIN
• Development of a sales plan consistent with department objectives
• Track, manage, and report ongoing activity relative to plan
• Ability to travel up to 50%, or as needed
• Perform other duties as they may be assigned

This role is perfect for you, if you:

• Must have experience selling high-capacity IP transit connections to clients in industries like gaming, hosting, CDN, OTT, etc.
• Minimum of 3‑5 years of high‑tech sales experience preferably selling to wholesale consumers of bandwidth
• Have a good understanding of IP transit network and IP transit network customers and a familiarity with the unique technical requirements of IP transit network consumers
• Good knowledge of key global IP networks & service providers, Ethernet service offerings, CDN and DDoS services
• Have a good understanding of the respective strengths and weaknesses of such providers
• Bachelor’s degree in Business, Marketing, Finance or a related field preferred

Skills And Core Competencies

• Must be familiar with the unique technical requirements of IP transit network customers
• Development of complex multi‑component business solutions within the Technology and/or ISP industries
• Thorough understanding of the underlying technologies and economics of the Internet
• A track record of over‑achieving sales quotas
• Must be able to efficiently communicate to senior management both within and outside the company
• Ability to prepare and deliver professionally structured and written customer proposals with limited supervision
• Ability to work efficiently with finance, sales engineering, legal, and IP engineering resources
• Excellent communication skills, both verbal and written
• Proficient in use of Salesforce (SFDC) or similar CRM
• Proficient in use of all Microsoft Office applications
• Flexibility to work outside of standard 8am‑5pm US time zone hour

Working Conditions

This is a home office‑based position, with travel for company/sales meetings as well as to client sites. Flexibility to work outside of standard 9am‑6pm local time zone hours may be required at times to support this global team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $75,000‑$120,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401(k) program with company match, and additional voluntary or legally‑required benefits.

Workplace type: Remote Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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