Global Client Experience Lead — Property Ops

Blueground; Kentucky; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary & annual performance bonus

Flexible paid time off

Group Health Insurance program

Enhanced parental leave

Dynamic working environment

Complimentary accommodation in Blueground locations

Job summary

A leading real estate platform is seeking a Client Experience Coordinator to enhance client satisfaction by resolving queries and coordinating operational teams. The ideal candidate has over three years of experience in customer service or operations, is fluent in English and Greek, and possesses strong communication skills. This position offers a competitive salary, flexible work environment, and exciting opportunities for professional development.

Qualifications

• 3+ years of experience in customer service, operations coordination, or project management, ideally in hospitality or property services.
• Fluent in English and Greek; additional languages are a bonus.
• Excellent organizational and multitasking skills with attention to detail.

Responsibilities

• Handle complex client inquiries ensuring a world-class experience.
• Plan and optimize daily task schedules for field associates.
• Monitor the quality of services provided across properties.

Skills

Customer service

Operations coordination

Communication skills

Task scheduling

Problem-solving

Tools

CRM software

Task management software

Job description

A leading real estate platform is seeking a Client Experience Coordinator to enhance client satisfaction by resolving queries and coordinating operational teams. The ideal candidate has over three years of experience in customer service or operations, is fluent in English and Greek, and possesses strong communication skills. This position offers a competitive salary, flexible work environment, and exciting opportunities for professional development.